Team Leader - CRM (Construction) - 6 to 10 Years

Need a Team Leader - CRM for the Construction sector!!

Position: Team Leader - CRM

Qualification: Any Degree

Experience: 6 - 10 years

Salary: 30000 to 35000/- (Based on Experience)

Languages known: Tamil, English

Work Location: Erode

Contact No: 7558116222

Job Description:

• Lead and manage the CRM team to ensure high-quality customer interactions.
• Build and maintain strong relationships with key customers and clients.
• Ensure the proper use and updating of the CRM software/system
• Monitor CRM data quality, accuracy, and usage across the team.
• Identify gaps in customer service processes and suggest improvements.
• Collaborate with sales, marketing, and operations teams to ensure customer needs are met.
• Ensure all CRM activities comply with company policies and data protection regulations.
• Maintain the confidentiality of customer data at all times.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person