Posted:1 week ago
can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department.
You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team.
So, what are we looking for?
We need someone who has the skills to call themselves a Leader.
Someone with college or vocational school graduation as a qualification and has at least one (1) year of relevant Team Leader experience managing at least 15+ teammates while working in a customer support role within an outsourcing or similar company.
We need someone with excellent verbal and written communication skills along with above-average technical know-how.
Free courses, interview questions and practice for each skill.
Work from Office
Full Time
Taskus
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