7.0 - 11.0 years

0 Lacs

mysore, karnataka

On-site

As the Quality & Training Director at UnifyCX, you will be responsible for leading the design, delivery, and governance of all training and quality assurance initiatives. Your role is crucial in ensuring that the team members have the necessary skills to provide exceptional customer experiences and that performance standards are consistently measured, monitored, and improved. You will collaborate with various departments to drive organizational capability, elevate performance, and establish a culture of continuous improvement. - Define the vision and strategy for Quality & Training aligned with business objectives - Partner with clients and internal leaders to ensure training and quality ini...

Posted 1 day ago

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Principal, Software Engineering, Cross Border Services Mastercard

8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

As a Principal, Software Engineering at Mastercard Cross Border Services, you will play a key role in driving collaboration and defining technical strategy to achieve desired outcomes. Your responsibilities will include: - Leading the architecture and design of software systems and applications. - Collaborating with product teams to understand requirements and provide technical thought leadership. - Implementing Domain Driven Design methodology. - Ensuring solutions meet corporate standards and operability principles. You will also be responsible for: - Leading software development projects, particularly at early stages like PoC and Pilot. - Working across various languages and frameworks, w...

Posted 2 days ago

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