TC-CS-CDR-SOC Analyst-Senior

To provide security monitoring and support to Clients technology platforms, network, applications, crew, and environments in response to incidents of varying severity and perform other security monitoring/incident response functions as needed.

• Operate as second level support to a 24x7 managed security operations centre.
• Alert clients regarding intrusions and potential intrusions that may compromise their network infrastructure.
• Maintain an inventory of the procedures used by the SOC and regularly evaluate the SOC procedures and add, remove, and update the procedures as appropriate
• Takes a proactive role in the resolution of incidents, even after they are escalated
• Work on assigned ticket queue
• Understanding and exceeding expectations on all tasked SLA commitments
• Track and report on closure of tickets as per SLAs
• Escalating issues to Level 2 or Level 3 and management when necessary
• Providing daily and weekly reports on security and vulnerability incidents
• Working in shift teams
• Adheres to Client Information Security policies and departmental procedures, along with following industry best practices.
• Works with other departments (within and outside of Information Security) to communicate appropriate and consistent security requirements.
• Should independently manage the assigned project/engagement with minimal oversight/guidance from the manager.

Qualifications

• Undergraduate degree in information/cyber security, an information technology-related field or equivalent combination of training, certifications, and experience.
• 3-6 years related experience.
• CompTIA Security+, ISC2 CISSP, SANS, or other similar certifications are a plus but not required.
• Knowledge of security concepts, theories, and best practices.
• Ability to analyze and demonstrate problem resolution skills.
• Demonstrated ability to work collaboratively as we'll as independently, with attention to detail.
• Demonstrated ability to be flexible and exercise good judgment.
• Demonstrated strong organization and time management skills.
• Strong verbal, written and interpersonal communication skills.
• Ability to deal effectively with various levels of business unit crew and management.
• Experience on SIEM, SOAR and EDR/XDR is must.

Special Factors

• Weekend availability/flexibility to work weekends is a MUST.
• Willing to support US shift (Night shift)