Specialist, Customer Service Celanese International Corporation

3.0 - 7.0 years

0 Lacs

hyderabad, all india

On-site

As a Specialist - Customer Service, your role will involve handling end-to-end order to cash (OTC) processes for the respective line of business, ensuring a high level of customer satisfaction. You will be the primary customer interface for external customers and Channel Partners, responding to customer queries promptly and ensuring smooth order execution. Your responsibilities will also include: - Managing imports and exports shipments in Air & Sea mode, with a good understanding of commercial terms such as incoterms. - Handling GRN transactions, clearance processes, and coordination with freight forwarders in different regions for timely shipment clearance. - Managing various types of cust...

Posted 2 weeks ago

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Specialist, Customer Service Celanese

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Specialist Customer Service, you will be a subject matter expert responsible for handling the end-to-end order to cash (OTC) process for the respective line of business to ensure a high level of customer satisfaction. Your role will involve interfacing with customers, external partners, and various business functions to deliver exceptional service. Key responsibilities include: - Acting as the primary customer interface for external customers and Channel Partners to address customer queries promptly and ensure smooth order execution. - Managing imports and exports shipments in Air & Sea mode, demonstrating a good understanding of commercial terms such as incoterms. - Handling GRN transa...

Posted 1 month ago

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