Job Description: QA/QC resource for OBLP Responsibilities include: Providing the feedback and comments for quality manual. Review the method statements, ITP`s, checklist, various work guidelines forwarded by project team. Review comments for the Quality Plan and submit to CO quality for 1st revision approval. Revalidate the project quality plan once in year or whenever changes required. · Brief the Contractor about Quality requirements- Construction Phase during pre-bid/ kick off meeting. · Review the data shared by project team through MIS report, and share with CO Quality. Review of PQP forwarded by Project Quality Manager after their respective approval and forward it to CO quality for final approval. Review of Technical Document forwarded from site office by PQM OR forwarded from corporate office by concerned department Provide comments / final approval for the technical document by Document Review form (DRF). Review of the optimization of concrete mix designs and forwarding the same to structural consultant and CO Quality. Assisting project teams for resolution of quality / technical issues. Technical support to procurement team for key vendor empanelment. For alternative materials Evaluate the material technical compliance in line with project Specification, Check credential by visiting sites to check performance, Complete the mockup and test the performance and issue comments / approval for each stage and go ahead for next stage and forward with recommendation to CO Quality. Share mockup checklist and test reports for mockup to CO Quality with comments. Technical support to procurement team for key material selection (Marble/ Granite) & pre-dispatch inspection. Facilitating of contractors’ empanelment by conducting or coordinating for site visits of the ongoing and completed site to assess workmanship as well as the systematic approach, personnel employed, and records maintained related to testing and other quality parameter. Providing the feedback in offsite inspection report and presentation format. Assessing and evaluating the quality related submission on TRIL contracts portal. Participating in Pre-bid, Negotiation meetings and providing technical feedback/ clarification for pre bid queries raised by the bidders and kick off meetings with various contractors for debriefing the bidders/ appointed contractors about QA QC requirements- construction phase. Prepare inspection schedule in coordination with PHs, send meeting invite to project team, Conduct Quality inspection, Hold Quality meeting with PH & notify findings. Prepare Inspection report and Issue to PH. As instructed by corporate quality team about readiness of the project for joint inspection, conduct a visit with estate team and issue inspection report with observation/ snags and follow up for the closure of same. To respond to activity/ issue-based requirements raised by management by visiting the site or any other action and provide recommendation / solution for the issue. Participating in internal audit as an auditor. Review the received Audit closure report & forward to CO quality for comments or approving the closure as applicable. Proactive follow up for closure of NCR, SOR, CO Quality Audits/ MAG. Rigorous follow up for escalations at RHE level for any non-closure of CO Quality/ MAG audits findings, Critical NCR`s. Benchmarking with competitors for best quality construction practices. Providing quality parameters related feedback for Bi-annual contractor performance evaluation. Specially for the projects where quality engineer on project is not available. Organizing and conducting various Quality awareness initiatives amongst project staff and workers to promote quality culture across company & projects. Conduct Quality Induction for new joined staff at organization. Show more Show less
Key purpose of the job: Responsible for identification of opportunities for project acquisition in residential projects, detailed evaluation of transactions, conducting initial due diligence activities, first level negotiations, & building and maintaining relationships with network of brokers and property consultants to facilitate identification of opportunities. Identify the trends in real estate, land use patterns and high potential regions of the region to create a defined strategy for development. Identify opportunities for Joint Development/ Joint Ventures/ outright purchase in the region. Strategize the approach for transaction negotiations to enable the desired outcome. Proactively identify available land banks through a variety of means such as broker network, detailed mapping of the region, individual meetings with possible alliance partners etc. Create and maintain a database of possible opportunities and landowners. Monitor activities of competitors to get strategic advantage and first mover advantage. Shortlist sites based on defined criteria. Visit shortlisted sites to examine the complexities at the site, location specific dynamics and other special situations. Evaluate transactions end to end – sourcing of deals, site analysis, location analysis, market analysis, financial modelling, transaction structuring, negotiations, internal and external due-diligence, transaction documentation, deal closure. Undertake preliminary steps of due diligence such as preliminary review of documentation, property titles etc. Coordinate with respective departments for obtaining preliminary filters & subsequently final filters post detailed due diligence. Undertake detailed financial analysis to ensure viability. Prepare presentations/ notes of shortlisted investment proposals for presentation to Investment Committee and Board for approval. Provide required data from due diligence on potential partners/alliances. Initiate first level discussions with potential parties. Participate in the committee meetings to decide on the negotiation strategy. Participate as a member of the team to negotiate the final deal. Coordinate for closure of deal, including Term sheet & Definitive Agreement. Provide required support for closure of deals in terms of coordinating with local consultants/legal experts/bankers etc. Proactively build a network of brokers and property consultants in the region. Ensure visibility for residential projects in the region by actively participating in local forums on real estate, participating in meets, etc. Keep abreast with updates on regulatory, tax and statutory changes and guidelines. Keep abreast of developments in the region. Internal & External Interactions Internal: Regional Deal Analysts, Legal, Finance, Marketing & Sales, Engineering` External: Brokers, Property Consultants, Landowners, Land Procurement Agencies, Partners/ Collaborators, Local Authorities Education & Experience Requirement: MBA from reputed B School/ CA 12 – 18 years of experience in a BD/ land acquisition role in the real estate industry
The primary responsibility of this role is to identify opportunities for project acquisition in residential projects within the region. This involves conducting detailed evaluations of transactions, initial due diligence activities, first level negotiations, and building and maintaining relationships with a network of brokers and property consultants to facilitate the identification of opportunities. Additionally, the job entails identifying trends in real estate, land use patterns, and high potential regions to develop a defined strategy for development. Moreover, the role involves identifying opportunities for Joint Development, Joint Ventures, or outright purchase in the region and strategizing the approach for transaction negotiations to achieve the desired outcomes. Proactively identifying available land banks through various means such as broker networks, detailed mapping of the region, and individual meetings with potential alliance partners is also a key aspect of the job. Furthermore, responsibilities include creating and maintaining a database of potential opportunities and landowners, monitoring competitors" activities to gain strategic and first mover advantages, shortlisting sites based on defined criteria, and visiting shortlisted sites to assess complexities, location dynamics, and other special situations. The role also encompasses evaluating transactions end-to-end, which includes deal sourcing, site, location, and market analysis, financial modeling, transaction structuring, negotiations, due diligence, transaction documentation, and deal closure. Coordinating with relevant departments for obtaining preliminary and final filters post detailed due diligence, undertaking detailed financial analysis, preparing investment proposals for presentation to the Investment Committee and Board for approval, and providing necessary data on potential partners/alliances are crucial aspects of this role. Additionally, the job involves initiating discussions with potential parties, participating in committee meetings to decide on negotiation strategies, negotiating final deals as a team member, coordinating deal closures, and providing support for deal closure by liaising with local consultants, legal experts, bankers, etc. Building a network of brokers and property consultants in the region, ensuring visibility for residential projects by actively participating in local real estate forums and meets, staying updated on regulatory, tax, and statutory changes and guidelines, as well as developments in the region are also part of the job responsibilities. This role entails internal interactions with Regional Deal Analysts, Legal, Finance, Marketing & Sales, Engineering teams, and external interactions with Brokers, Property Consultants, Landowners, Land Procurement Agencies, Partners/Collaborators, and Local Authorities. Education and Experience Requirements: - MBA from a reputed B-School/CA - 12-18 years of experience in a Business Development/Land Acquisition role in the real estate industry.,
Strategic • Coordinate with other functions on critical customer queries • Ensure a consistent level of service quality • Make waivers up to a defined allowable limit (e.g. waiver of a small outstanding amount at time of handover) to ensure a seamless customer experience Operational • Coordinate with the sales team to ensure that all relevant information regarding the customer is available as per the checklist for a smooth handover to Customer Care • Ensure the welcome call to the customer is made for onboarding of customer post sales • Ensure complete and comprehensive documentation of all customer related records • Ensure data entry and detailed filing of all customer documents received • Ensure TAT for Customer documentation such as Issuance of Receipts, Allotment Letters, Buyers Agreements and Timely raising of Demands as per Payment schedule • Coordinate with Legal/ Finance/ Project Management teams on customer documentation related issues • Ensure completion of all possession related documentation and activities in coordination with Project Management Group to ensure seamless handover to the Estate team • Ensure timely and accurate responses to customer service requests (Complaint/ request/ query) • Ensure timely collection from customers as per payment schedule • Engage with customers on a regular basis, understand reasons for any potential cancellations and provide suggestions/solutions to minimise the same • Drive additional sales from existing customers through repeat booking/upgrade/referrals • Ensure compliance to Customer Care processes and Legal and statutory guidelines • Implement ‘customer delight’ initiatives – e.g. welcome kits for new customers • Provide inputs to management based on MIS data and customer requirement & feedback • Responsible for activities such as project updates, payment reminders, arranging for site visits Internal & External Interactions Internal: Regional Head Marketing & Sales, Project Management Group, Regional Head- Finance, Regional Legal, Estate, Sales Team External: Customers and outsourced partners Education & Experience Requirement: • Graduate in any stream • 3 to 8 years of experience in Customer Relationship Management • Prior experience in Real Estate / customer service industries is desirable