Kalighat, Kolkata/Calcutta
INR 1.62 - 2.94 Lacs P.A.
On-site
Full Time
Tamas Society is a National level NGO ["luxury lifestyle brand," "artisan product collective," "ethical fashion label"] committed to delivering exceptional products and experiences to our customers worldwide. We’re growing quickly and need an experienced E-commerce Operations Manager to help scale our online sales and streamline our processes. Role Overview We’re seeking a results-driven E-commerce Operations Manager to oversee the daily operations of our online store, from order fulfillment to inventory control, customer service, and platform optimization. You’ll work closely with cross-functional teams to ensure smooth, efficient, and customer-focused operations. Key Responsibilities Oversee daily e-commerce operations, including order processing, shipping, and returns. Manage product listings, pricing, and promotions across our online platforms. Coordinate with warehouses, suppliers, and logistics partners to maintain optimal inventory levels. Monitor KPIs such as conversion rates, fulfillment times, and customer satisfaction scores. Implement process improvements to increase efficiency and reduce operational costs. Ensure compliance with e-commerce best practices, security standards, and brand guidelines. Collaborate with marketing and product teams to support sales campaigns and launches. Send your CV and a short cover letter to [career@tamassociety.com] with the subject line “E-commerce Operations Manager – Tamas Society”. Applications will be reviewed on a rolling basis.
Calcutta
INR 3.0 - 9.648 Lacs P.A.
Remote
Full Time
Open Position: BDM (03 separate positions) Organization: Tamas Society Specific Job Title: BDM – Leather Goods - 01 position BDM - Jute Diversified Products - 01 position BDM - Industrial Leather Gloves & Industrial Garments - 01 position Candidates applying for the respective position must have experience in the respective field in more than 06 years and have to have deeper understanding about Leather items / Jute items / Leather Gloves & Industrial Garments. Please do not apply if you are not well conversant in the respective Product field for which you want to apply. Interested candidate may apply strictly (no other medium shall be considered) via : https://forms.gle/sXANvqc2PrQbD2tv8 About Tamas Society: Tamas Society is a visionary organization dedicated to empowering communities through sustainable economic development and cultural preservation. We work closely with artisans and local producers, helping them connect with global markets while ensuring that our practices remain ethical and environmentally conscious. One of our primary initiatives is supporting the production and export of high-quality leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments which help promote local craftsmanship and provide economic opportunities for disadvantaged communities. Position Overview: The Business Development Managers – Leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments will play a critical role in expanding Tamas Society’s global footprint by overseeing and managing all aspects of export operations. This position involves driving export strategy, managing logistics and compliance, and developing relationships with international buyers. The Export Manager will work closely with production teams, artisans, and key stakeholders to ensure that our all merchandise meet the highest quality standards while maximizing market potential in the international arena. This role requires a strong understanding of export regulations, supply chain management, and a passion for promoting socially responsible products. Key Responsibilities: Export Strategy and Market Expansion : Develop and implement a comprehensive export strategy for ( Leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments that aligns with Tamas Society’s mission and growth objectives. Identify and capitalize on new international market opportunities, building strong relationships with buyers, distributors, and trade partners. Research and analyze global market trends, competitor activities, and consumer preferences to inform product development and positioning. Participate in Exhibitions / Trade fair, National & international level organized by various agencies like CLE/EPCH/NJB/DC handicrafts etc. Operations and Supply Chain Management : Oversee all logistics for the export of above items, including customs documentation, shipping arrangements, and regulatory compliance. Work closely with the production team and artisans to ensure timely order fulfillment, quality control, and adherence to international standards. Monitor inventory levels, production schedules, and lead times to optimize the supply chain and meet export deadlines efficiently. Compliance and Legal Regulations : Ensure all export activities comply with relevant international trade laws, regulations, and environmental standards, including tariffs, quotas, and import/export restrictions. Stay updated on evolving trade policies, particularly those affecting the leather goods industry, and adjust strategies accordingly. Client Relationship Management : Act as the primary point of contact for international buyers, managing contracts, negotiations, and ensuring high customer satisfaction. Develop long-term partnerships with clients and distributors to drive repeat business and sustainable growth. Financial Management : Prepare and manage export budgets, ensuring that all activities are cost-effective and profitable for the organization. Collaborate with the finance team to handle invoicing, payments, and financial reporting related to export activities. Sustainability and Ethical Standards : Champion Tamas Society’s commitment to ethical sourcing, sustainability, and fair trade practices in all export-related operations. Work with ingenious artisans to promote environmentally responsible all our mentioned products and enhance their capacity to meet international quality standards. Qualifications: Education : Bachelor’s degree in International Trade, Business, Supply Chain Management, or a related field . Experience : 08+ years of experience in Export business development management, with specific experience in the Leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments preferred. Demonstrated success in managing international logistics, supply chains, and trade compliance. Age limit : 30-45 years Skills : Strong knowledge of export regulations, customs procedures, and global trade practices. Proven ability to develop and execute export strategies that drive growth and profitability. Excellent negotiation, communication, and relationship-building skills, with experience in working with international buyers and partners/agents Financial acumen with experience in managing budgets, pricing strategies, and profitability analysis. High attention to detail, problem-solving skills, and the ability to manage complex operations under tight deadlines. Why Join Tamas Society? At Tamas Society, you’ll be at the forefront of a movement to empower local artisans and communities through international trade. As the Export Manager, your role will be instrumental in expanding our reach and driving global recognition for our ethically produced leather goods. You’ll work within a purpose-driven organization committed to social impact, sustainability, and cultural preservation. We offer a competitive salary, benefits, and opportunities for professional development in a dynamic and growing sector. How to Apply: Interested candidate may apply strictly (no other medium shall be considered) via : https://forms.gle/sXANvqc2PrQbD2tv8 Join us in making a lasting impact in the communities we serve! artisan.tamassociety.com / www.tamassociety.com Join us in making a lasting impact in the communities we serve! artisan.tamassociety.com / www.tamassociety.com / https://www.amazon.in/Tamas- Society-Elegant-Leather-Wallets/dp/B0D633L81Z 1. Niti Aayog No. : WB/2012/0053624 2. WFTO Membership Id. : 982 3. IEC Code :0217507883 4. Udyam Regn. : UDYAM-WB-10-0108512 5. GST Regn. Number : 19AABAT9810F1ZD Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹80,400.58 per month Benefits: Health insurance Work from home Experience: total work: 8 years (Required) Work Location: In person
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