WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page. Read more about the Talkpush culture here. ⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨ Business Intelligence / Lead Generation Specialist Responsible for working as part of a team to support the Inside Sales Representatives and Account Executives in prospecting and building a pipeline of qualified leads to meet business plans, quotas, and company objectives. The ideal candidate should be ambitious, self-motivated, detail oriented, organized, and friendly with high energy, a willingness to learn and be creative. The primary focus of this role is to provide support so the sales teams through research and lead capture for them to operate effectively on a day to day basis. The Key Duties Are Research and target prospects using a variety of sales tools. Cold call in order to obtain key information from targeted prospects to meet the qualified lead criteria. On a daily basis, track prospects - identify decision makers, timelines, hot-buttons, and specific qualifications and enter data accurately and consistently into the company's CRM. Qualifications Experience with CRM and Research tools preferred Exposure to a range of different systems / be adaptable to work in multiple environment Familiar with Enterprise Sales and Saas Critical thinking related to estimating a prospect's interest level in the company's solution Proficient in MS Word, Excel, Outlook Excellent communication, written, and interpersonal skills Ability to manage time effectively and work autonomously Self-starter and goal oriented Able to work in an entrepreneurial environment High energy, positive attitude Show more Show less

WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page. Read more about the Talkpush culture here. ⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨ To be effective the Sales Account Manager needs to be: Experienced: in selling technology services to enterprise customers Intelligent: in order to lead via consultative selling. Our solution brings change to the customers, so we need you to be able to support that change with your clients. Autonomous: because you will report directly to the CEO, at least initially, and he has limited time to support on client calls or monitoring pipeline Resourceful: as our lead generation engine is still in the works, we need Reps who can create their own leads, and who are not afraid to pick up the phone. with a global mindset: we do business in over 15 countries. Does this sound like you? What we offer: a generous compensation plan, a flexible work culture, and the possibility to be part of a rapidly-growing team. Preferred But Not Mandatory Experience in setting up sales process, working with CRMs, etc. Prior experience in SaaS Prior experience in HR or HR Tech Show more Show less

WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page. Read more about the Talkpush culture here. ⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨ Role Summary As a Software QA, you will be a part of the QA team, working with the Conversation Design and Engineering team focused on testing, troubleshooting, and improving chatbot, mobile applications, and CRM for our clients. You will use your problem-solving skills to continuously deliver value to our clients while making a larger impact on the candidate experience. Day-to-day Responsibilities May Include, But Are Not Limited To Engage in multiple types of testing across a variety of devices to ensure the CRM and chatbot is performing as designed Work closely with the developers and designers of the project to build solutions to issues identified Communicate with IT developers to ensure a common understanding of tests performed and their results Review requirements, specifications, and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive, and well-structured test plans and test cases Identify, record, document thoroughly, and track bugs Perform thorough regression testing when bugs are resolved Location This is a virtual/remote role with the occasional in-office requirement at Talkpush Manila. Basic Qualifications Bachelor's/College Degree Minimum 3 years of Software QA experience Minimum experience of 2 years in Automation with Selenium. Preferred Skills / Experience Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools, and processes Experience in writing clear, concise, and comprehensive test plans and test cases Hands-on experience with both white box and black-box testing. Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Hands-on experience in performance testing is highly appreciated. Professional Skills Excellent communication (verbal and written), facilitation, and interpersonal skills Passion for ensuring a world-class user support experience Quicker learner and adaptable to learn new processes, concepts, and skills Excellent organizational and time management skills Strong attention to detail, results-oriented, self-directed, and inquisitive Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities Show more Show less

WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page. Read more about the Talkpush culture here. ⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨ As part of the Customer Success team, the Customer Success Executive (CSE) will support some of the largest employers in the world to help them transform their talent acquisition strategy and drive automation and efficiency in their recruitment processes. Your day to day responsibilities will include but not be limited to : Customer Support The CSE will be primarily responsible for customer support activities and act as the initial point-of-contact for Talkpush end-users. The CSE shall: Engage with customers and respond to all incoming conversations on Intercom. These conversations are to be categorized based on issue type. Create and track tickets from start to closure for all conversations Endorse tickets to L2 Product Support Monitor ticket aging per step, including steps beyond Level1 Customer Support Keep the end-user informed on all ticket movements based on SLA Handle user-education and informational conversations by sending knowledge base resources, when applicable Work on the continuous improvement of our knowledge base and help articles Enroll new or existing users to Talkpush Academy for guided self-learning Capture all feature-requests and logs them in Trello for product management review User Education The CSE will also be responsible for ensuring that end users have access to training resources and knowledge-base to equip them for self-guided learning. The CSE shall: Write and update knowledge-base articles based on product enhancements and product changes Update the user education academy based on current product behavior Enroll new and/or existing end users to the user education academy Run user learning sessions as and when needed Customer Success The CSE will also be responsible for providing auxiliary support for the Customer Success Managers. The CSE shall: Attend customer meetings and assist the CSM either in workflow discussions, user learning sessions, and/or business reviews Draft business review reports based on templates and/or customer-specific requirements Look at Analytics to report product-related metrics and flag areas of concern Assist in other tasks/activities related to Customer Success To be effective in this role the CSE needs to be: Customer-centric: because we want our customers to derive value and ROI from Talkpush solutions Intelligent: because the Talkpush ecosystem is complex and the CS team is expected to be product experts in every form Professional: because we work with Fortune 500 companies that have no patience for amateurs Analytical: because customer behavior and use cases are very different from each other and we need to look at problems using a scientific approach Efficient: because you may be faced with a million things to do and you need to draw the line between importance and urgency Great Communicators: because the CS team is the face of the company and our voice matter in managing customer relationships Preferred But Not Mandatory Prior experience in recruitment and/or human resources Prior experience in consulting and IT Experience in working with international clients/environments Experience in customer support Show more Show less

WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page. Read more about the Talkpush culture here. ⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨ The Software Tester will be responsible for the following tasks Design test plans, scenarios, scripts, or procedures. Test system modifications to prepare for implementation. Document software defects, using Jira, and report defects to software developers. Monitor bug resolution efforts and track successes. Plan test schedules or strategies in accordance with project scope or delivery dates. Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks. Document test procedures to ensure replicability and compliance with standards. Develop or specify standards, methods, or procedures to determine product quality or release readiness. Investigate customer problems referred by technical support. Install, maintain, or use software testing programs. Provide feedback and recommendations to developers on software usability and functionality. Requirements Minimum 2 years experience in testing web-based products / applications like ERP, CRM, HRMS, etc. Proven experience as a QA tester or similar role Experience in project management and QA methodology Familiarity with Agile frameworks and regression testing is a plus Ability to document and troubleshoot errors Working knowledge of test management software Excellent communication skills Attention to detail Analytical mind and problem-solving aptitude Strong organizational skills Show more Show less