Systems Lead_Service Management

As an Application Production Support Lead, your role will involve overseeing and managing the production support for customer applications. Your impact will be significant in ensuring the smooth functioning of these applications. **Key Responsibilities:** - Provide hands-on technical support for customer applications - Lead a team of support engineers to ensure timely resolution of issues - Implement best practices for application support and maintenance - Collaborate with cross-functional teams to address technical challenges - Monitor application performance and implement improvements - Develop and maintain documentation for support processes **Qualifications Required:** - Bachelor's degree in Computer Science or related field - Proven experience in application production support - Strong technical skills in troubleshooting and problem-solving - Excellent communication and leadership abilities - Ability to work effectively in a fast-paced environment This job provides an exciting opportunity for someone with a strong technical background and leadership skills to make a significant impact on customer applications.,