External: Careers
Job requisition id: JR105591Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.?Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.Simply put, we connect people with moments that matter.
Note - TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.
Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.With the strategic support of TPG, a leading private equity firm, we are entering an era of accelerated growth, digital transformation, and operational excellence as a focused, independent company. Building on our legacy of driving technological evolution in hospitality, we are committed to setting new standards for guest satisfaction and operational efficiency.We are looking for an Integration Specialist to provide our customers with the implementation, quality assurance testing, and support of our Property Management System (PMS), Channel Manager (CM), Revenue Management System (RMS), and Customer Relationship Management (CRM) interfaces to the SynXis Central Reservation (CRS) platform, Nuvola Guest Engagement and SynXis Property Hub PMS products.The Integration Specialist shall be a highly motivated self-starter who can work independently and as part of a global team to provide a high level of service delivering integration solutions to our customers.
Responsibilities
- Manages and coordinates interface installations between customers, third-party vendor partners and internal staff to ensure on-time delivery of services
- Facilitates testing and provides support for integration implementations
- Troubleshoot issues using knowledge base articles and API logs
- Provides technical guidance and best practices for SynXis products
- Maintains security, compliance, and data governance practices within integration workflows
Education/Experience
- Associate or bachelor's degree in information technology, hospitality management or related field
- Minimum of 2 years experience in API system integrations, technical implementation, technical support or operations
Required Qualifications
- The candidate must possess strong computer skills, including software and hardware. Must be proficient with Windows 10 & 11, and MS Office.
- Strong experience with SOAP/XML and RESTful APIs (REST/JSON) is mandatory.
- Familiarity with relational databases, secure transport protocols, firewalls and networking.
- Excellent written and verbal English communication skills
- Ability to work independently on assigned tasks and as part of a Global team.
- Ability to handle multiple assignments simultaneously managing tasks and priorities in a dynamic, fast-paced environment.
- Excellent analytical and problem-solving skills.
- The ideal candidate does not strictly adhere to a set/defined schedule (as appropriate) and is flexible to work during different time-zone hours to accommodate the work for our global customers.
Preferred Experience
- Experience with project management of software implementations and an understanding of Hotel Operations and Property Management System (PMS) interfaces is ideal.
- Knowledge of SynXis SAAS solutions is preferred.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
