System Engineer III

We are hiring for System Engineer III

• Experienced Required: 4 - 7 Years

• Location: Bengaluru

• Shift Timing: 2PM to 11PM

• Education: Graduation

• Notice Period: Immediate Joiners'

• Client Name:

  Availity India Private Limited

Roles & Responsibilities:

• We are seeking a skilled and proactive Level 3 Apple Engineer with deep expertise in JAMF Pro and Apple Business Manager (ABM) to support and enhance our Apple device ecosystem. This role is ideal for a tech-savvy professional who thrives in a fast-paced environment and is passionate about delivering seamless Apple device management experiences across the organization.

KEY RESPONSIBILITIES:

• Device Management & Deployment: Configure, deploy, and manage Apple devices (macOS, iOS, iPadOS) using JAMF Pro and Apple Business Manager.

• Automate device enrollment and provisioning workflows using ABM and JAMF PreStage enrollments.

• Maintain and optimize zero-touch deployment strategies. Leveraging JAMF Platform SSO and/or JAMF connect.

• System Administration: Manage policies, configuration profiles, scripts, and patch management in JAMF.

• Monitor device compliance, security baselines, and software updates.

• Troubleshoot and resolve Level 2 support issues related to Apple hardware, software, and MDM configurations.

• Integration & Security: Integrate JAMF with enterprise tools such as identity providers (e.g., Azure AD, Okta), endpoint protection, and inventory systems.

• Enforce security policies including File Vault, Gatekeeper, and system integrity protection.

• Collaboration & Documentation: Work closely with IT support teams, InfoSec, and end-users to ensure optimal Apple device performance.

• Document processes, configurations, and troubleshooting steps in internal knowledge bases.

KEY QUALIFICATIONS:

• 4-6years of experience in Apple device management in a corporate or enterprise environment.

• Proficiency with JAMF Pro, Apple Business Manager, and Apple School Manager (if applicable).

• Strong understanding of macOS and iOS operating systems, Apple hardware, and Apple ecosystem tools.

• Experience with scripting languages (e.g., Bash, Python) for automation and troubleshooting.

• Familiarity with identity and access management (IAM) and SSO integrations.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal abilities.

• Ability to work independently and collaboratively in a team environment.

• Detail-oriented with a focus on continuous improvement.

PREFERRED QUALIFICATIONS:

• Bachelors degree in a related field.

• JAMF 200 or 300 certification.

• Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACiT).

• Experience with enterprise networking, VPN, and security tools.

• Knowledge of ITIL practices and ticketing systems (e.g., ServiceNow, Jira).