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We are hiring for System Engineer III Experienced Required: 4 - 7 Years Location: Bengaluru Shift Timing: 2PM to 11PM Education: Graduation Notice Period: Immediate Joiners' Client Name: Availity India Private Limited Job Description: Roles & Responsibilities: We are seeking a skilled and proactive Level 3 Apple Engineer with deep expertise in JAMF Pro and Apple Business Manager (ABM) to support and enhance our Apple device ecosystem. This role is ideal for a tech-savvy professional who thrives in a fast-paced environment and is passionate about delivering seamless Apple device management experiences across the organization. KEY RESPONSIBILITIES: Device Management & Deployment: Configure, deploy, and manage Apple devices (macOS, iOS, iPadOS) using JAMF Pro and Apple Business Manager. Automate device enrollment and provisioning workflows using ABM and JAMF PreStage enrollments. Maintain and optimize zero-touch deployment strategies. Leveraging JAMF Platform SSO and/or JAMF connect. System Administration: Manage policies, configuration profiles, scripts, and patch management in JAMF. Monitor device compliance, security baselines, and software updates. Troubleshoot and resolve Level 2 support issues related to Apple hardware, software, and MDM configurations. Integration & Security: Integrate JAMF with enterprise tools such as identity providers (e.g., Azure AD, Okta), endpoint protection, and inventory systems. Enforce security policies including File Vault, Gatekeeper, and system integrity protection. Collaboration & Documentation: Work closely with IT support teams, InfoSec, and end-users to ensure optimal Apple device performance. Document processes, configurations, and troubleshooting steps in internal knowledge bases. KEY QUALIFICATIONS: 4-6years of experience in Apple device management in a corporate or enterprise environment. Proficiency with JAMF Pro, Apple Business Manager, and Apple School Manager (if applicable). Strong understanding of macOS and iOS operating systems, Apple hardware, and Apple ecosystem tools. Experience with scripting languages (e.g., Bash, Python) for automation and troubleshooting. Familiarity with identity and access management (IAM) and SSO integrations. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to work independently and collaboratively in a team environment. Detail-oriented with a focus on continuous improvement. PREFERRED QUALIFICATIONS: Bachelors degree in a related field. JAMF 200 or 300 certification. Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACiT). Experience with enterprise networking, VPN, and security tools. Knowledge of ITIL practices and ticketing systems (e.g., ServiceNow, Jira). Show more Show less

Roles & Responsibilities: Support and maintain end-user computing platforms including desktops, laptops, tablets, mobile devices, printers, and virtual desktops (W365 VDI). Assist in the implementation and support of Modern Device Management and Unified Endpoint Management (UEM) solutions. Apply and maintain configuration standards and deployment methods for Windows, macOS, and iOS devices, following IS policies and compliance requirements. Conduct software and update testing for desktops and laptops to ensure compatibility, performance, and regulatory alignment. Evaluate new devices, provide data-driven feedback, and assist with compliance validation. Collaborate with cross-functional IT teams including Cyber Security, Network Administration, and Deskside Services for device requirements, integration, and support. Contribute to the development and continuous improvement of deployment tools, processes, and support models for applications and workforce services. Track, publish, and analyze key operational metrics to support stability, performance, and user satisfaction. Respond to and help resolve critical outages, technical issues, and participate in capacity planning efforts. Build strong working relationships with vendors, participate in beta testing and product feedback forums, and support alignment with evolving product roadmaps. Support the execution of strategic projects and initiatives within the endpoint management domain. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications Basic Qualifications and Experience: Doctorate degree / Masters degree / Bachelors degree and 8 to 13 years of Information Systems experience Functional Skills: Degree in Computer Science, Information Systems, Engineering, or Life Sciences. Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devices. Strong troubleshooting and problem-solving skills in large-scale IT environments. Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologies. Experienced in collaborating with DevOps and Agile teams Proven UEM expertise (Intune, Microsoft Endpoint Manager, Jamf) in provisioning, deployment, updates, and policy management. Experienced in packaging software for large-scale deployment on Windows and Mac. Ability to communicate effectively with technical and non-technical stakeholders. Professional Certifications: S caled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Excellent verbal and written communication with customers, team members, and management. Positive, proactive attitude focused on service improvement and exceeding expectations. Proven experience working closely with outsourced partners for device deployments, OS updates, and quality testing. Self-starter who thrives in fast-paced, high-pressure environments.

As a member of the American Airlines Tech Hub team in Hyderabad, India, you will have the opportunity to be part of a dynamic and tech-driven environment dedicated to innovation and excellence in the travel industry. Your role in the Mobility Domain will involve providing engineering solutions for iOS/iPadOS and Android platforms, deploying mobile applications, conducting root cause analysis, defining test suites, and evaluating potential attack surfaces. You will play a crucial role in ensuring that mobile devices function efficiently, reliably, and securely, contributing to a more reliable and profitable airline. To be successful in this role, you will need a Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems, or a related technical discipline, along with at least 1 year of experience designing and implementing large-scale solutions in production environments. Proficiency in mobile OS, hardware, networking, security protocols, Sysdiagnose Logs, source control tools like GitHub and Azure DevOps, CICD tools such as GitHub Actions and Azure DevOps, cloud providers like Azure and AWS, and certifications like Jamf 200 and SOTI MobiControl Support Technician will be essential. Additionally, you should have a strong understanding of object-oriented design techniques, Agile methodologies, DevOps Toolchain methodologies, and the ability to effectively communicate with all levels within the organization. At American Airlines, you will have the opportunity to grow both personally and professionally as you contribute to the success of the largest airline in the world. Join us in shaping the future of travel and experience the excitement of being at the forefront of technological innovation. Feel free to be yourself and make a meaningful impact as we care for people on life's journey.,

You will be a part of American Airlines family where you will have the opportunity to grow your expertise and become the best version of yourself. By joining a diverse and high-performing team dedicated to technical excellence, you will focus on delivering unrivaled digital products that drive a more reliable and profitable airline. As a member of the Mobility Domain team, you will be responsible for providing solutions engineering for iOS/iPadOS and Android platforms. This includes deploying mobile applications through private App store, .ipa or Play Store and .apk, conducting root cause analysis, defining test suites for latency and availability, evaluating potential attack surfaces, and ensuring reuse is a first-class consideration in all team implementations. You will also observe the environment for opportunities to introduce new approaches to problems. To be successful in this role, you must have a Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training. Additionally, you should have at least 1 year of experience designing, developing, and implementing large-scale solutions in production environments. Proficiency with technologies such as mobile OS, hardware, networking, security protocols, Sysdiagnose Logs, GitHub, Azure DevOps, Azure and AWS Cloud Providers, Jamf 200 and/or SOTI MobiControl Support Technician Certifications, object-oriented design techniques, Agile methodologies, and DevOps Toolchain methodologies is required. Effective verbal and written communication skills are essential for this role, as you will be required to communicate with all levels within the organization. You should also have the physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. If you are ready to contribute to the success of the largest airline in the world and care for people on life's journey, American Airlines welcomes you to be yourself and make a meaningful impact.,

As an engineer at American Airlines Tech Hub in Hyderabad, India, you will play a crucial role in shaping the future of travel by tackling complex challenges and pioneering cutting-edge technologies. Your contributions will directly impact the travel experience for our diverse customer base and help solve real-world problems on a grand scale. Join our dynamic, tech-driven environment where your creativity and unique strengths are celebrated, and immerse yourself in the excitement of being at the forefront of technological innovation. In this role, you will focus on delivering unrivaled digital products that drive a more reliable and profitable airline as part of a diverse, high-performing team dedicated to technical excellence. Specifically, you will provide solutions engineering for iOS/iPadOS and Android platforms, deploy mobile applications through private App store, .ipa or Play Store and .apk, conduct root cause analysis, define test suites for latency and availability, evaluate potential attack surfaces, ensure reuse is a first-class consideration, and identify opportunities for introducing new approaches to problems. To succeed in this role, you will need a Bachelor's degree in a relevant technical discipline or equivalent experience, along with at least 1 year of experience designing, developing, and implementing large-scale solutions in production environments. Proficiency with mobile OS, hardware, networking, security protocols, source control tools like GitHub and Azure DevOps, CICD tools, cloud providers such as Azure and AWS, and relevant certifications will be essential. Additionally, you should have strong communication skills to effectively convey ideas and collaborate with team members at all levels within the organization. At American Airlines, we value diversity and inclusivity, and we encourage you to bring your authentic self to work as you contribute to keeping the largest airline in the world running smoothly. If you are ready to embark on a journey of technical innovation and personal growth, join us at American Airlines and be part of a team that is shaping the future of travel while making a meaningful impact every day.,

As a member of the American Airlines family, you will have the opportunity to grow your expertise and become the best version of yourself. By joining our diverse and high-performing team, you will focus on delivering unrivaled digital products that drive a more reliable and profitable airline. The Mobility Domain, which focuses on the engineering, management, and maintenance of mobile device hardware, will be your primary area of expertise. This domain includes activities such as mobile device certification, mobile device management, and hardware support. Your responsibilities will include providing solutions engineering for iOS/iPadOS and Android platforms, deploying mobile applications through private App stores, conducting root cause analysis, defining test suites for latency and availability targets, evaluating potential attack surfaces in systems, ensuring reuse is a top consideration, and identifying opportunities for introducing new approaches to problems. To be successful in this role, you will need a Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems, Engineering, or a related technical discipline. Additionally, you should have at least 1 year of experience designing, developing, and implementing large-scale solutions in production environments. Proficiency with technologies such as mobile OS, hardware, networking, security protocols, source control tools like GitHub and Azure DevOps, CICD tools, cloud providers like Azure and AWS, and certifications like Jamf 200 and/or SOTI MobiControl Support Technician will be essential. Effective communication skills, both verbal and written, are crucial for success in this role. You should also possess the physical ability necessary to perform the essential functions of the position safely. If there are any concerns about your physical ability, the HR team will engage in an interactive process to determine the need for reasonable accommodations. Join us at American Airlines and experience a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Be a part of the forefront of technological innovation, where every day presents new opportunities to make a meaningful impact. Feel free to be yourself and take pride in contributing to the success of the largest airline in the world as we care for people on life's journey.,