Job description Job Description - Job Title: Magento 2 Developer Experience: 2 to 5 years Job Type: Permanent, Full-Time, On-Site Location: Gota, Ahmedabad About Us At Synex Technology, based in Gota, Ahmedabad, we specialize in delivering innovative and reliable web solutions that empower businesses. Our mission is to transform ideas into scalable digital platforms. We are currently looking for a Magento 2 Developer with 2+ years of experience. Proficiency in Laravel, Core PHP, and hands-on Hyvä theme experience will be a strong advantage. Role Overview As a Magento 2 Developer, you will be responsible for developing, customizing, and maintaining e-commerce platforms using Magento 2. You will play a key role in implementing modern front-end solutions with Hyvä, integrating APIs, and optimizing performance. This role is ideal for someone passionate about e-commerce technology and eager to work on challenging and impactful projects. Key Responsibilities Develop and maintain Magento 2-based e-commerce platforms. Implement and customize Hyvä theme for high-performance front-end development. Create and integrate custom modules, extensions, and APIs. Collaborate with front-end and design teams to deliver responsive, user-friendly websites. Optimize applications for speed, scalability, and security. Work with Laravel and Core PHP for backend solutions where required. Integrate third-party services, payment gateways, and APIs. Troubleshoot, debug, and upgrade applications. Document development processes and updates. Stay up-to-date with the latest Magento, Hyvä, and PHP trends. Required Skills & Qualifications 2+ years of proven Magento 2 development experience. Hands-on experience with Hyvä theme. Strong skills in PHP, MySQL, HTML5, CSS3, JavaScript, jQuery, AJAX. Proficiency in Laravel and Core PHP. Familiarity with MVC frameworks and design patterns. Experience with JSON, REST APIs, and third-party integrations. Knowledge of Git or other version control tools. Strong debugging, problem-solving, and analytical skills. Ability to work independently and collaboratively in a team. 📧 To Apply: Please send your CV to info@synex.tech #Hiring #JobOpening #Gota #Ahmedabad #CareerOpportunity #JoinOurTeam #CustomerCare #CustomerSupport #ImediateJoin #JobSearch #Vacancy
Customer Support Executive (1+ Year Experience) 📍 Location: Gota, Ahmedabad | Full-time | On-site About Us Located in the vibrant city of Gota, Ahmedabad , Synex Technology is a forward-thinking technology company specializing in developing innovative e-commerce and web software solutions . We’re currently building an advanced online platform for the UAE automotive market , offering products such as car tyres, bike tyres, batteries, and accessories . Our mission is to deliver a seamless digital experience backed by a collaborative, growth-oriented work culture that empowers every team member to succeed. About the Role We are looking for a Customer Support Executive with 1+ year of experience in handling online customer interactions and support operations. In this role, you’ll serve as the first point of contact for our UAE customers — assisting them with product inquiries, order updates, and issue resolution. You’ll also collaborate closely with internal teams to ensure smooth and efficient service delivery, contributing directly to customer satisfaction and retention. Key Responsibilities Manage and respond to customer inquiries via email, live chat, WhatsApp, and phone. Assist customers in selecting the right automotive products based on their needs. Handle order tracking, returns, and delivery-related queries efficiently. Coordinate with internal teams to ensure timely resolution of customer issues. Maintain accurate records of customer communications and feedback. Ensure a positive and professional tone in all interactions, building long-term trust with customers. Share customer feedback and insights with relevant teams to improve processes and service quality. Prepare simple reports or summaries to highlight common customer issues and solutions. Key Requirements 1+ year of experience in customer service, preferably in e-commerce or automotive-related industries. Excellent verbal and written communication skills in English. Proficiency in Microsoft Office (Excel, Word, Outlook) for managing data and reports. Strong problem-solving skills and attention to detail. Ability to multitask and handle customers across different communication channels. Positive attitude, adaptability, and willingness to learn new systems and processes. Candidates must be residing in Ahmedabad . Why Join Synex Technology? Be part of a growing e-commerce venture serving the UAE automotive industry. Opportunity to interact with international customers and learn global service standards. Supportive, collaborative, and growth-driven work culture. Real opportunities for career development within a dynamic digital environment. Play a key role in delivering an exceptional customer experience.
SEO Team Lead – Synex Technology (7+ Years Experience) Location: Gota, Ahmedabad | Full-time | On-site Experience: Minimum 7 Years Preferred: Experience working in Gulf countries and/or the tyre industry About the Role Synex Technology is looking for an experienced SEO Team Lead to drive our clients’ organic growth through effective, data-driven SEO strategies. The ideal candidate will be responsible for planning, implementing, and managing SEO initiatives that improve search rankings, boost traffic, and enhance online visibility. This role requires someone who combines strategic thinking, technical expertise, and strong leadership to deliver measurable results. What We Expect from You Develop and execute comprehensive SEO strategies across on-page, off-page, and technical areas. Collaborate with content teams to create optimized, keyword-rich content that aligns with client goals. Review and audit website content to ensure it meets quality standards, avoids AI-generated issues, and aligns with brand tone. Conduct in-depth technical SEO audits, addressing site structure, crawlability, and mobile optimization. Monitor performance metrics using tools like Google Search Console, Analytics, Ahrefs, and SEMrush to generate actionable insights. Build and maintain a strong link-building strategy to enhance domain authority. Handle local SEO tasks, including content optimization and accurate business listing setups. Act as the main SEO point of contact (SPOC) for clients, coordinating with developers and other internal teams for technical fixes. Deliver detailed performance reports with strategic recommendations for continuous improvement. Key Success Metrics Consistent month-over-month growth in organic traffic. Improved website conversions driven by SEO-optimized content and pages. High client satisfaction through transparent communication and tangible results. Timely identification and resolution of technical SEO issues. Achievement of strong uptime and website performance indicators. Skills & Expertise Advanced knowledge of SEO tools: Google Search Console, Google Analytics, SEMrush, Ahrefs, GTMetrix, and CrUX. Strong technical SEO skills (site speed, schema markup, crawl optimization, etc.). Proven experience in keyword strategy, on-page and off-page optimization, and link-building. Strong analytical and reporting skills. Excellent communication, time management, and leadership abilities. Preferred Experience Prior work experience in Gulf countries (UAE, KSA, Qatar, etc.) . Experience handling SEO for tyre, automotive, or related e-commerce industries . What You Can Expect from Us Exposure to impactful SEO campaigns across multiple industries and regions. A flexible, performance-driven culture that encourages innovation and ownership. Career growth and learning opportunities through training and mentorship. Access to cutting-edge SEO tools and marketing technologies. Recognition and rewards for driving measurable results. Education: Graduate or Postgraduate in Marketing, Digital Marketing, or related field. Education: Graduate or Postgraduate in Marketing, Digital Marketing, or related field.
E-Commerce Sales Executive (Automotive Parts Domain) 📍 Location: Gota, Ahmedabad | Full-time | On-site About Us Synex Technology, based in the dynamic locality of Gota, Ahmedabad, is a forward-thinking technology company building innovative e-commerce and web solutions. We are currently developing an advanced online platform for the UAE automotive industry, offering a wide range of products such as car tyres, bike tyres, batteries, and accessories. We believe in a collaborative, supportive, and growth-driven work culture where every team member is encouraged to learn, contribute, and succeed. About the Role We are looking for an E-Commerce Sales Executive (freshers are welcome) who has strong verbal and written English communication skills. In this role, you will assist UAE-based customers with product selection, order support, and buying assistance while contributing to overall sales growth. You will play a key role in improving customer conversion, generating leads, and ensuring smooth communication between customers and internal teams. If you are someone who is enthusiastic, confident, and eager to grow in the e-commerce and automotive domain, this role is an excellent fit. Key Responsibilities Assist customers via phone, WhatsApp, email, and live chat for product-related queries. Guide customers in selecting the right automotive products based on their requirements. Convert customer inquiries into sales through effective communication and product knowledge. Follow up with potential leads to maximize sales opportunities. Manage order updates, tracking requests, and basic service support. Collaborate with internal teams for pricing, availability, and delivery coordination. Maintain clear and accurate records of customer interactions and sales activities. Prepare simple reports or summaries on sales performance, lead conversions, and customer feedback. Ensure a positive, professional, and customer-centric approach in all interactions. Key Requirements Freshers can apply — experience in e-commerce or automotive parts sales is a plus. Excellent English communication skills (both verbal and written) — must-have. Strong interpersonal skills with confidence in speaking to customers from international markets. Basic understanding of online shopping processes and customer journey. Proficiency in Microsoft Office tools (Excel, Word, Outlook). Ability to multitask, stay organized, and manage multiple communication channels. Positive attitude, eagerness to learn, and adaptability to new tools and systems. Candidates must be residing in Ahmedabad. Why Join Synex Technology? Be part of a fast-growing e-commerce venture serving the UAE automotive industry. Gain international exposure by interacting with customers across the GCC market. Learn global e-commerce sales techniques and digital communication standards. Work in a friendly, supportive, and growth-focused environment. Real opportunities to grow into senior sales, support, or operations roles. Contribute directly to the customer experience and overall business success.