We are hiring experienced Customer Support Executives for our US Healthcare process in Surat and Jaipur . The role involves assisting US-based patients, providers, and insurance companies with queries related to healthcare services, insurance claims, billing, and eligibility. If you have excellent communication skills and 3–5 years of experience in the US healthcare industry , we would love to hear from you! Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Evening shift Monday to Friday Work Location: In person
The Business Developer is responsible for identifying new business opportunities, building strategic partnerships, and driving growth in line with Synergy Health 360’s goals. This role involves market research, lead generation, client relationship management, and proposal development, particularly within the U.S. healthcare sector. Key Responsibilities: Identify and pursue new business opportunities and partnerships. Conduct market research and competitive analysis. Build and maintain strong client relationships. Develop and deliver tailored proposals and presentations. Collaborate with marketing, operations, and leadership teams to align strategies. Track sales activities, leads, and pipeline in CRM tools. Support contract negotiations and onboarding processes. Qualifications: Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field. 2–5 years of experience in business development, preferably in U.S. healthcare. Strong communication, negotiation, and presentation skills. Experience with CRM tools and lead management. Knowledge of U.S. healthcare systems, RCM, or provider services is a plus. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Evening shift Monday to Friday Work Location: In person
Job Title: HR Administrator Company: SynergyHealth 360 PLLC Location: Hybrid (India – U.S. Shift) Job Type: Full-Time About Us SynergyHealth 360 PLLC is a U.S.-based multi-specialty healthcare organization. Along with providing end-to-end credentialing, billing, and RCM services, we manage robust accounting and finance operations for our providers and group practices. We are seeking an experienced U.S. Accountant with strong knowledge of taxation, financial reporting, and compliance. Key Responsibilities Assist in recruitment: posting job ads, screening applications, scheduling interviews, coordinating with hiring managers. Support onboarding: prepare offer letters/contracts, set up employee records, conduct induction procedures. Maintain and update HR databases / HRIS with accurate employee information (personal details, leave, training, etc.). Process employee documentation: change requests, transfers, promotions, resignations. Ensure compliance with labor laws, PF / ESIC (if applicable), and local statutory requirements. Help organize employee engagement initiatives and HR events. Assist in payroll preparation: collecting timesheets/attendance, ensuring deductions/benefits inputs are correct. Prepare HR reports: monthly headcount, turnover, attrition, leave usage etc. Handle general HR queries: benefits, leave policy, employee handbook, etc. Maintain confidentiality and professionalism in handling sensitive employee data. Skills / Qualifications Essential: Diploma / Bachelor’s degree in HR, Business Administration or related field. 1-3 years of experience in HR administrative / generalist roles. Basic understanding of HR policies & employment laws. Strong organizational skills and attention to detail. Good communication skills, written and verbal. Proficiency in MS Office (Word, Excel, Outlook), comfortable working with HR software. Comfortable working night shifts (aligning with U.S. business hours). Work Schedule Timings: 8:00 PM IST – 5:00 AM IST Competitive Salary (based on qualifications and experience). Job Type: Full-time Application Question(s): Are you comfortable working the night shift (8 PM – 5 AM IST) to align with U.S. hours? What is your expected monthly net take-home salary (in INR)? How many years of experience do you have in HR administration or similar roles? Work Location: In person
Job Title: RCM Manager – Hybrid (US Shift) Location: Hybrid Shift: US hours – 8:00 PM IST to 5:00 AM IST About Synergy Health 360 Synergy Health 360 provides integrated primary and specialty care—on-site and via telemedicine—using a patient-centric, technology-driven model. What You'll Do As the RCM Manager, you'll be responsible for overseeing the revenue cycle management processes end-to-end, ensuring that claims are processed efficiently, denials are minimized, and cash flow is optimized. Key Responsibilities: Oversee and manage end-to-end RCM workflows , including registration, charge capture, claim submission, payment posting, denial management, AR follow-up, and patient collections. Lead a team of billing specialists (e.g., for wound care, specialty services) to ensure claims are submitted accurately and timely. Manage and optimize all processes within Athenahealth/AthenaIDX (i.e., athenaOne), including claims, adjustments, denials, demographics, and reporting. Monitor key RCM metrics—AR days, denial rates, clean claim rates—and drive continuous improvement. Collaborate closely with clinical, coding, and credentialing teams to resolve discrepancies and reduce denials. Ensure compliance with payer rules (CPT, ICD-10/HCPCS), Athena workflows, and healthcare billing standards. Implement process improvements and automation (e.g., clearinghouse integration, low-touch workflows) to enhance RCM efficiency . Generate regular reports and dashboards for leadership on financial and operational performance. Who You Are Experience & Expertise: 8+ years of hands-on experience in Revenue Cycle Management within the US healthcare ecosystem (preferably in primary care, wound care, or multi-specialty settings). Deep operational knowledge of Athenahealth/AthenaIDX platform—with proficiency in claims submission, AR workflow, denial resolution, reporting, and system administration. Strong understanding of US payer rules, coding standards (CPT, ICD-10, HCPCS), and typical RCM challenges like claim rejections and denials. Proven experience managing remote teams (preferably in India aligned to US shifts); comfortable working 8:00 PM–5:00 AM IST. Excellent leadership, communication, and analytical skills; adept at training staff and driving performance. Nice-to-Have: Experience support-ing wound care billing or similar specialties such as primary care or mental health would be highly advantageous Why Join Synergy Health 360? Be a key player in delivering support for a holistic, patient-centric care model across specialties and digital channels. Lead and evolve RCM operations with cutting-edge tools and proven healthcare technology. Work remotely, with global team collaboration, and impactful influence on organizational financial health. Job Type: Full-time Benefits: Paid sick time Paid time off Job Type: Full-time Application Question(s): Do you have at least 8 years of hands-on experience in US healthcare Revenue Cycle Management? Have you worked specifically with Athenahealth or AthenaIDX for claims, AR, denials, and reporting? What's your expected monthly salary for this role? Work Location: In person
As an HR Administrator at SynergyHealth 360 PLLC, you will play a crucial role in managing various HR functions to support the organization's operations effectively. Your responsibilities will include: - Assisting in recruitment processes such as posting job ads, screening applications, scheduling interviews, and coordinating with hiring managers. - Supporting onboarding procedures by preparing offer letters/contracts, setting up employee records, and conducting induction processes. - Maintaining and updating HR databases with accurate employee information including personal details, leave records, and training data. - Processing employee documentation related to change requests, transfers, promotions, and resignations. - Ensuring compliance with labor laws, PF / ESIC regulations, and local statutory requirements. - Organizing employee engagement initiatives and HR events to promote a positive work culture. - Generating HR reports on metrics like monthly headcount, turnover, attrition, and leave usage. - Handling general HR queries on topics such as benefits, leave policies, and the employee handbook. - Upholding confidentiality and professionalism in managing sensitive employee data. Qualifications required for this role are: - Diploma or Bachelor's degree in HR, Business Administration, or a related field. - 1-3 years of experience in HR administrative or generalist roles. - Basic understanding of HR policies, employment laws, and regulations. - Strong organizational skills, attention to detail, and effective communication abilities. - Proficiency in MS Office applications (Word, Excel, Outlook) and familiarity with HR software. - Comfortable working night shifts to align with U.S. business hours. As an HR Administrator at SynergyHealth 360 PLLC, you will work in a hybrid model with a night shift schedule from 8:00 PM IST to 5:00 AM IST. The company offers a competitive salary based on qualifications and experience. Please note that the work location for this position is in person. Kindly respond to the following application questions: 1. Are you comfortable working the night shift (8 PM 5 AM IST) to align with U.S. hours 2. What is your expected monthly net take-home salary (in INR) 3. How many years of experience do you have in HR administration or similar roles ,