Swimlane

Technical Writer Swimlane is looking for a detail-oriented and technically proficient Technical Writer to join our team in Hyderabad, India. This role is critical in developing high-quality, user-focused documentation that enables our customers to effectively deploy, configure, and use Swimlanes low-code security automation platform. This opportunity is ideal for a candidate who thrives in a collaborative environment, enjoys partnering with engineers and product teams to create impactful documentation, and is motivated to enhance product adoption and user success through clear, accessible content. The role offers the chance to grow within a modern, automation-driven documentation ecosystem. Responsibilities: Author and maintain end-user documentation. Collaborate with engineering, QA, and product management teams to gather technical requirements and validate the accuracy of documentation. Write and structure content using Markdown in a docs-as-code environment. Contribute to documentation workflows by implementing and maintaining automation using GitHub Actions. Participate in information architecture planning, and help improve the usability, structure, and discoverability of documentation. Review and refine UI/UX microcopy (for example, labels, tooltips, in-product text) for clarity, consistency, and alignment with documentation standards. Manage multiple documentation projects concurrently, while maintaining high attention to detail and meeting project deadlines. Incorporate feedback from internal stakeholders and customers to improve documentation. Support legacy content transition and promote best practices in content reuse and template standardization. Required Qualifications: We are looking for someone who doesn t just meet these qualifications but uses them to shape the user experience, influence product direction, and elevate how teams think about documentation. 3-5 years of experience as a technical writer in a fast-growing software or SaaS environment, ideally with experience supporting complex or enterprise-grade products. Track record of thriving in high-velocity, innovation-driven teams able to adapt quickly, deliver under pressure, and drive clarity amid change. Expertise in Markdown for writing structured, maintainable documentation in a docs-as-code environment. Hands-on experience with GitHub and GitHub Actions to contribute directly to automated publishing workflows and content lifecycle management. Proven ability to juggle multiple initiatives, prioritize effectively, and deliver polished content across simultaneous product releases. Exceptional attention to detail, ensuring every sentence reinforces accuracy, consistency, and trust in the product. Fluent, user-first communicator, with excellent written and verbal skills in English and the ability to tailor tone and clarity across audiences. Collaborative mindset, experienced in working closely with cross-functional teams including engineering, QA, and product to build content that reflects real-world use cases and customer needs. Preferred Qualifications: Experience using MadCap Flare, particularly for structured or legacy content management. Familiarity with Python, HTML, or CSS to support content formatting or enhance technical documentation. Experience using MadCap Flare for managing structured or legacy content. Knowledge of structured documentation practices, including content reuse, taxonomy, and modular architecture. Ability to create or annotate visuals using tools such as Snagit or similar. Awareness of accessibility best practices in technical documentation and UI text. Experience reviewing and refining user interface text in collaboration with product and design teams. Initiative to lead documentation projects or processes, and proactively improve tooling or workflows. Opportunities for Growth: Advance technical proficiency in docs-as-code methodologies, GitHub-based workflows, and automation tooling. Gain exposure to agile product development cycles and documentation planning for feature releases. Opportunity to grow into roles such as Senior Technical Writer or Process Owner. Collaborate closely with engineers, product managers, and designers to shape the documentation experience. Tools and Technologies: Markdown GitHub / GitHub Actions MadCap Flare (for legacy documentation) JSON / YAML (light interaction) Snagit or equivalent screenshot tools (optional)

Swimlane is seeking a talented and experienced Senior Software QA Engineer (SDET) to join our team in Hyderabad, India. As we expand our operations, we aim to maintain our leadership by ensuring our solutions operate with the utmost efficiency and quality. In this role, you will define and execute test strategies to uphold the high standards of our high-volume, highly distributed, low-code security automation applications. The ideal candidate will have a proven track record of consistently exceeding expectations and delivering top-quality software. If you are self-motivated, intellectually curious, collaborative, and driven to push boundaries, Swimlane is the place for you. Responsibilities: Provide thought leadership and a strong quality mindset throughout the product development process. Operate in an agile environment to assess project readiness, influence testability, and ensure robust test development, system reliability, performance, and quality. Collaborate with Product Managers, Architects, Developers, QA, and other technology experts to define test plans, strategies, and approaches for complex enterprise applications. Drive projects to completion by creating robust quality plans, managing risks, enhancing test coverage, and integrating tests with CI/CD pipelines to ensure continuous quality and early defect detection. Contribute to the development and evolution of automated test frameworks and scripts for functional, integration, regression, and performance testing. Conduct performance and security testing to ensure applications meet scalability and security standards. Advocate for end-users by ensuring their needs and concerns are addressed, and interact with customers to enhance understanding of their use-cases. Mentor QA team members in implementing effective QA strategies, promoting best practices in risk management, automation and testing. Stay current with industry trends, technologies, and best practices in software testing and QA, aiming to improve testing processes and enhance the engineering team s overall efficiency and delivery effectiveness. Qualifications: Bachelor s or Master s degree (or foreign equivalent) in Computer Science, Engineering, Mathematics or a related field. 10+ years of experience working in an Agile software development environment. Extensive experience with creating and executing software QA plans for complex, high-volume, event-basedsystems, especially those involving hundreds to thousands transactions per day. Experience in reviewing product requirements, architecture and design principles to improve application behaviorand system performance. Expertise in functional and non-functional testing types, including system, integration, scale, HA and reliability. Proficient at least one programming language, such as Java Familiarity with setting up and managing test environments on cloud-based platforms, preferably AWS. Strong understanding of QA, CICD and DevOps methodologies and tools, especially related to AWS. Experience with cloud-native monitoring and logging tools such as New Relic, Datadog, Prometheus. Proficiency with automation tools/frameworks such as TestNG, Junit, Cypress, Karate, Playwright, JMeter Proven record of strong leadership, communication, team development, problem solving and organization skills. Self-starter, self-managed individual who can work independently and quickly adjust to changing priorities. Business and technical background in cybersecurity and security automation/orchestration is a strong plus. Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Swimlane, we are dedicated to building a diverse, inclusive and authentic workplace, so if you are excited about this role but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles! Who we are, and what we offer: Swimlane is a rapidly growing, innovative startup that provides cloud-scale, low-code security automation for organizations of all industries and sizes. Our technology is relied upon by major security-forward companies around the globe and we are consistently rated as the #1 trusted low-code security automation platform. Our mission is to prevent breaches and enable continuous compliance via a low-code security automation platform that serves as the system of record for the entire security organization. What s the best thing about working at Swimlane? If you ask the team, they will tell you its the people. Swimlaners are innovative, collaborative and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Louisville, Colorado, directly between Denver and Boulder, Swimlanes staff spans 28 states and 16 countries! The Perks of being a Swimlaner Competitive Benefits & Compensation Training & Professional Development Opportunities Macbook Pro Great Company Culture We value collaboration and innovation Give-back Volunteering Opportunities Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we re excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in all the things - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.

Do you have an interest and desire to work with cutting-edge technologies to solve challenging problems Do you love cyber-security Would you like to help build a platform that assists security teams in processing millions of security alerts every day Are you interested in a role where you can utilize the latest JavaScript technologies and frameworks and contribute to open source Swimlane is seeking a Front-End Developer to join our team and work on our core platform. We are looking for someone with the enthusiasm and talent for creating solid, reliable, highly-polished UIs as we pride ourselves on the quality of our highly-interactive UI with its sharp, modern aesthetic. As a Senior Software Engineer, you will be a key member of the development team that helps shape the capabilities of the product, create and define functional specifications, and ensure that the final product is of high quality and meets customer needs. As a Front-End Developer at Swimlane, you will inherit a well-architected, clean, and robust codebase built with TypeScript, Angular, and SCSS/SASS with a modern interface. You will work with our design team and other engineers to ensure our application is performant and intuitive to use. Your responsibilities will include evaluating and implementing new libraries and components, ensuring best practices are followed in the design and development of the application, contributing to and helping manage our open-source libraries, and mentoring other front-end engineers. Our ideal candidate will have experience with Web Components and Custom Elements, an understanding of data visualization concepts and technologies such as SVG and D3.js, familiarity with JavaScript build tools like Webpack, Git Source Control, unit and E2E testing experience, building responsive interfaces, a good sense for visually appealing products, some Node experience, experience with RESTful Web Service Architecture, and experience working in Agile Environments. To be considered for the Principal Software Engineer position at Swimlane, you should have a BE/BTech/ME/MTech in Computer Science or a technology-related degree, or equivalent work experience, 8 to 12 years of progressive software development experience specialized in enterprise SaaS software, a deep understanding of building complex, single-page JavaScript apps using frameworks like Angular, NGx UI, and NgRx, fluency in JavaScript, TypeScript, CSS, and SASS, enthusiasm for creating UIs, a clear understanding of what makes an interface easy to use, strong test automation skills, and good verbal and written communication skills. At Swimlane, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage individuals who may not meet every single qualification to apply as we value diversity and inclusivity in our team. If you are excited about the role, we welcome your application. Swimlane is a rapidly growing, innovative startup that provides cloud-scale, low-code security automation for organizations of all industries and sizes. Our technology is relied upon by major security-forward companies globally, and we are consistently rated as the #1 trusted low-code security automation platform. Our mission is to prevent breaches and enable continuous compliance via a low-code security automation platform that serves as the system of record for the entire security organization. As a Swimlaner, you will enjoy competitive benefits and compensation, stock options, training, and professional development opportunities, a MacBook Pro, a great company culture that values collaboration and innovation, and give-back volunteering opportunities. Our core focus at Swimlane is to Automate the World of Security, and we are guided by our core values: Punch above your weight class, Be a happy innovator, Always be leveling up, Move at the speed of WOW, and Have honesty and integrity in all things. Join Swimlane's innovative and collaborative team to revolutionize the way security teams automate and respond to alerts. Headquartered in beautiful Louisville, Colorado, between Denver and Boulder, Swimlane's staff spans 16 countries, offering a diverse and inclusive workplace where you can make a meaningful impact.,