Job Summary: The Channel Sales Manager is responsible for developing and managing relationships with real estate channel partners (brokers, agents) to drive project sales. The role requires strategic partner onboarding, sales target achievement, and continuous engagement with partners to maintain a high-performing channel sales network. Key Responsibilities: Onboard new channel partners/brokers for residential and commercial real estate projects. Maintain strong working relationships with existing channel partners. Conduct regular meetings, training sessions, and project presentations to channel partners. Drive site visits through channel partners and ensure high conversion ratios. Track and ensure timely collection of booking forms, KYC documents, and payments. Meet and exceed sales targets assigned for the channel sales segment. Resolve channel partner queries and ensure a smooth sales process. Ensure timely payouts/incentives to partners in coordination with accounts. Required Skills: Strong network of real estate brokers/agents Excellent communication and interpersonal skills Ability to close deals and drive sales Presentation and negotiation skills Target-oriented and self-motivated Proficiency in MS Office (Excel, PowerPoint) Preferred Industry Background: Real estate (residential/commercial projects) Real estate consultancies Channel partner-focused roles Show more Show less
Job Title: Receptionist Location: Gomti Nagar, Lucknow Company: Swastik Multi Trade Pvt. Ltd. Department: Front Office Industry: Real Estate Experience Required: 1–2 years (real estate background preferred) Qualification: Graduate in any discipline Working Hours: Monday - Friday (10:00 am - 6:00 pm), Saturday (10:00 am - 2:00 pm) Salary as per Industry standards Key Responsibilities: Greet and welcome clients, visitors, and guests with a professional and positive attitude. Manage front desk operations, including answering phone calls, directing calls, and taking messages. Schedule and coordinate appointments, meetings, and customer visits with concerned departments. Maintain the reception area to ensure cleanliness and presentability at all times. Handle basic customer inquiries related to property projects or direct them to the appropriate department. Coordinate with housekeeping and pantry staff to arrange refreshments for visitors. Maintain a visitor logbook and issue visitor passes as required. Receive, sort, and distribute daily mail, deliveries, and couriers. Assist the admin or HR department Skills and Competencies: Excellent communication and interpersonal skills. Well-groomed and presentable appearance. Basic knowledge of real estate terminology is a plus. Ability to multitask and handle pressure calmly. Strong organizational and time-management abilities. Show more Show less
Job Title: CRM Manager Department: Customer Relationship Management Location: Gomti Nagar, Lucknow Experience: Minimum 6-8 years in CRM (Real Estate experience preferred) Reports To: General Manager Job Summary: We are looking for a dynamic and experienced CRM Manager to lead and manage our customer relationship management team. The ideal candidate will be responsible for overseeing customer queries, providing timely solutions, handling escalated issues, and ensuring exceptional customer satisfaction through multiple communication channels, including face-to-face interactions and calls. Key Responsibilities: Lead, supervise, and guide the CRM team to ensure effective handling of all customer interactions. Address and resolve escalated customer complaints with a solution-oriented and empathetic approach. Respond to customer queries received through calls, emails, and in-person visits. Collaborate with internal departments to ensure customer issues are resolved effectively and efficiently. Maintain detailed records of customer interactions, complaints, and resolutions. Regularly discuss unresolved or critical customer issues with the General Manager and assist in implementing necessary resolutions. Monitor CRM team performance and provide regular feedback and training where required. Implement strategies to enhance customer satisfaction and improve service quality. Ensure CRM systems and processes are up to date and effectively used. Key Skills Required: Excellent communication and interpersonal skills Strong leadership and team management abilities Problem-solving and conflict-resolution skills Proficiency in CRM software and MS Office Suite Ability to handle pressure and manage multiple priorities Customer-centric mindset Educational Qualifications: Graduate in any discipline
Job Title: CRM Manager - Real Estate Location: Gomti Nagar, Lucknow Department: Customer Relations Job Summary: As a CRM Manager, you will be responsible for delivering excellent customer service by resolving queries, managing customer relationships, and ensuring a smooth possession and registry process. You will be our clients' primary point of contact, ensuring that they receive timely and accurate information while coordinating with internal teams to meet their needs effectively. Key Responsibilities: Customer Query Resolution: Resolve customer queries and address issues through calls, emails, and in-person interactions, ensuring timely and professional communication. Internal Coordination: Collaborate with internal departments and middle office teams to resolve customer queries promptly, keeping the customer informed at every stage. Record Management: Maintain detailed records of customer interactions, queries, and resolutions in the CRM system, ensuring data accuracy and completeness. Customer Liaison: Act as the primary contact for existing customers seeking assistance with possession and registry-related queries, ensuring a smooth and transparent process. Customer Feedback: Provide actionable feedback to internal teams based on customer insights and experiences to contribute to continuous improvement initiatives. Proactive Communication: Keep customers informed throughout the possession and registration process, proactively managing their expectations and delivering a positive customer experience. Qualifications and Skills: Education: Bachelor’s degree in Business Administration, Real Estate, or a related field. Experience: Minimum of 5 years of experience in CRM, preferably within the real estate sector. Technical Skills: Proficiency in Microsoft Office Suite. Communication: Excellent verbal and written communication skills, with the ability to handle customer inquiries professionally. Problem-solving: Strong problem-solving skills and the ability to think on your feet to resolve customer concerns efficiently. Teamwork: Ability to work effectively with cross-functional teams and collaborate with various stakeholders. Job Types: Full-time, Permanent Schedule: Day shift Fixed shift Morning shift Experience: total work: 6 years (Required) Management: 3 years (Required) Real Estate: 2 years (Required)
We are seeking a competent and experienced STP Civil Engineer to oversee the civil works for sewage treatment plant projects. The candidate will be responsible for planning, designing, executing, and supervising construction activities while ensuring quality standards, structural safety, and timely project completion. Key Responsibilities: Plan and execute civil engineering works related to STP projects, including excavation, foundation, RCC structures, tanks, chambers, retaining walls, etc. Prepare and review civil design drawings, BOQs, and structural layouts for STP components. Supervise site activities to ensure work is executed as per approved drawings and specifications. Coordinate with structural engineers, MEP engineers, and environmental consultants during STP construction. Ensure compliance with safety and quality standards at the construction site. Conduct material testing and quality checks for concrete, steel, and other construction materials. Track progress and prepare site reports, DPRs, and documentation for internal and client reporting. Handle contractor management and ensure adherence to work schedules and cost estimates. Assist in the commissioning and handover process of civil structures of the STP. Key Skills and Competencies: Strong knowledge of civil construction techniques for water and wastewater infrastructure. Proficient in reading AutoCAD drawings, civil design plans, and structural detailing. Familiarity with IS codes, environmental norms, and local building regulations. Good command of project management tools and MS Office. Strong coordination, documentation, and communication skills. Ability to work independently and manage on-site execution teams. Preferred Experience: Previous experience in the construction of sewage treatment plants, ETPs, or similar infrastructure projects. Familiarity with treatment technologies, SBR (Sequencing Batch Reactor) from a civil perspective.
The Channel Sales Manager role involves developing and managing relationships with real estate channel partners (brokers, agents) to boost project sales. The primary responsibilities include onboarding new channel partners, maintaining strong relationships with existing partners, conducting meetings and training sessions, driving site visits, meeting sales targets, and resolving partner queries for a smooth sales process. The ideal candidate should possess a strong network of real estate brokers/agents, exceptional communication and interpersonal skills, ability to close deals effectively, proficient presentation and negotiation skills, target-oriented mindset, self-motivation, and proficiency in MS Office tools such as Excel and PowerPoint. A successful candidate would have a background in the real estate industry, including residential/commercial projects, real estate consultancies, or roles focused on channel partners.,