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1.0 - 2.0 years

0 Lacs

Chennai, Tamil Nadu, India

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We are seeking a talented and experienced Web Graphic Designer to join on a full time role at Surveysparrow. As a Graphic Designer, you will play a key role in creating visually stunning and compelling designs for our digital platforms, marketing campaigns, and product presentations. Your primary responsibility will be to collaborate with our product and content marketing teams to understand our products and their features, and convert them into a captivating marketing vision that resonates with our target audience. Responsibilities: Collaborate with the creative and content marketing teams to understand product features and translate them into visually appealing marketing materials. Design and create engaging digital assets, including websites, banners, social media visuals, email templates, and other marketing collaterals. Collaborate with multi media designers to create visually engaging graphics, storyboards and other motion graphics assets. Develop intuitive and user-friendly website layouts and wireframes that align with our brand identity and design guidelines. Ensure consistency and coherence of visual elements across all digital platforms and marketing campaigns. Stay up-to-date with industry trends and best practices in web and graphic design, and implement innovative design techniques to enhance user experience. Collaborate with front-end developers to ensure seamless integration of design elements and optimize visual aesthetics. Conduct thorough quality checks to ensure the accuracy and precision of design deliverables before final deployment. Identify and address design-related issues and challenges, proposing creative solutions to enhance overall design processes and outcomes. Manage multiple design projects simultaneously, adhering to project timelines and deadlines. Requirements: Solid portfolio demonstrating expertise in web and print design, with a focus on marketing materials and digital assets is a must. Applications without a link to the portfolio will not be entertained. Keen eye for iconography and minimalist design principles. A strong visual thinker who puts images before words. Bachelor's degree in Graphic Design, Web Design, or a related field. Or a strong portfolio displaying relevant experience. 1-2 years of experience as a Web Graphic Designer, preferably in a product-based company or similar environment. Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma and other relevant tools. Strong understanding of layout principles, visual hierarchy, graphic aesthetics, and typography. Excellent problem-solving skills and ability to think creatively to overcome design challenges. Knowledge of HTML and CSS is a good bonus, with the ability to work closely with front-end developers. Strong attention to detail, with an emphasis on accuracy and precision. Ability to work collaboratively in a team environment and effectively communicate design concepts and ideas. Excellent time management skills and ability to handle multiple projects and deadlines simultaneously. Show more Show less

Posted 10 hours ago

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Location - Chennai (Work from office) Shift Timings - US (6PM - 3AM) Job Description We are seeking a self-motivated product consultant with an obsession to deliver WOWs to join our rapidly growing faced paced environment. As a product consultant (Presales), you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.You will be our subject-matter expert helping customers understand and evaluate the SurveySparrow platform.The Product Specialist will be responsible for supporting prospects by delivering compelling solutions and articulating the benefits/value proposition of SurveySparrow. We are looking to hire a consultant who will act as a technical advisor and develop strong relationships with customers, account managers, and cross-functional teams proactively. Responsibilities: ● Collaborate with sales teams to qualify and understand prospect’s use-case using a consultative approach and ensure successful closure of the sales process with your flair and panache ● Highlight SurveySparrow’s value by preparing and delivering product capacities through presentations, product demonstrations, POCs, and responding to RFP documents. ● Work independently with prospects/customer’s technical teams on implementing a complete solution, based on a series of business and technical reviews. ● Coordinate and create technical solution documents for existing and new product features. ● Liaising with Product Managers and cross-functional teams to provide customer feedback, feature requests to develop future strategies to refine and enhance the product. ● Transfer technical and product knowledge to new hires and peers. ● Stay up-to-date on relevant market trends and competitor landscapes. Requirement: ● 3 - 5 years as a technical product consultant or equivalent experience in a customer facing role with a SaaS company. ● Be a storyteller, who's comfortable presenting a company and product to anyone in any setting. ● A self-learner who can pick up skills with minimum support and have a curiosity about learning new concepts. ● High proficiency in English with excellent written and oral skills is a must. ● Flexibility in working in different shifts/regions including the night shift is mandatory. Show more Show less

Posted 1 day ago

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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Title: Senior Product Developer Location: Chennai, India (Work from Office) About SurveySparrow: At SurveySparrow, we are revolutionizing the way businesses gather, analyze, and act on feedback. Our Chennai office is seeking a passionate and experienced Senior Product Developer to join our innovative team. If you thrive on coding challenges, delivering top-tier solutions, and collaborating with a dynamic team, we want to hear from you! Key Responsibilities: Deliver High-Quality Solutions: Implement requirements with precision, ensuring that solutions are functional initially and then refined for optimal performance. Strive for excellence in every aspect of development. Stay Technologically Current: Continuously learn and stay updated with advancements in technology and industry trends. Apply new knowledge to enhance our products and development practices at SurveySparrow. Collaborate and Communicate: Work closely with Product Managers, Designers, and QA teams to ensure timely and high-quality project deliveries. Maintain effective communication to ensure solutions provide real value to our customers and organization. Code Reviews and Mentorship: Conduct detailed peer code reviews, offering constructive feedback to improve code quality and uphold best practices. Mentor junior developers, sharing knowledge and fostering growth within the team. Ownership and Accountability: Take full ownership of your projects, demonstrating accountability for outcomes. Be adaptable and ready to iterate based on feedback and changing requirements. Contribute to a Positive Work Environment: Engage proactively with peers and managers to promote a positive and collaborative work culture in our Chennai office. Utilize feedback to continually improve and support team growth. Produce Robust Code: Write clean, bug-free code and perform comprehensive unit testing before delivering to QA. Ensure high standards of code reliability and performance. Comprehensive Tech Stack Understanding: Develop a deep understanding of the entire tech stack, including front-end development, back-end systems, and infrastructure management. Develop Proof of Concepts: Lead the creation of proof-of-concept models to showcase minimal viable products or features, validating their feasibility within defined timelines. Requirements: Experience: 2 to 4 years of professional experience in software development, with a proven track record of delivering high-quality solutions. Programming Skills: Proficiency in JavaScript, Java, C++, or other relevant programming languages. Problem-Solving: Strong problem-solving skills with a solid understanding of data structures and algorithms. Database Knowledge: Good knowledge of database management and design. Education: Degree in Computer Science or a related field, or equivalent practical experience. Desired Skills/Nice to Have: Cloud Experience: Familiarity with AWS or other cloud platforms. Open Source Contribution: Experience with open-source projects and a strong understanding of community-driven development practices. Show more Show less

Posted 2 weeks ago

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0.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Title: Product Developer Location: Chennai, India (Work from Office) About SurveySparrow :At SurveySparrow, we are redefining how businesses gather and act on feedback. As a dynamic and innovative company, we are seeking a passionate and skilled Product Developer to join our Chennai team. If you're excited by the challenge of solving complex problems, delivering top-notch code, and making a tangible impact, we want to hear from you ! Key Responsibilitie s:Deliver High-Quality Solutions: Execute requirements with precision, ensuring that solutions are functional initially and then iteratively refined for excellenc e.Embrace Technological Advancements: Stay updated with the latest trends and advancements in technology. Apply new knowledge to enhance product quality and efficiency at SurveySparro w.Collaborate Across Teams: Work seamlessly with Product Managers, Designers, and QA teams to ensure timely and high-quality deliveries. Foster strong interactions with the team to create solutions that deliver real value to our customers and organizatio n.Take Ownership and Be Accountable: Fully own your projects, demonstrating accountability for all outcomes. Be prepared to adapt, iterate, and pivot based on feedback and evolving need s.Contribute to a Positive Culture: Engage proactively with peers and managers to contribute to a collaborative and supportive work environment at our Chennai office. Use feedback constructively to improve your own work and support team growt h.Produce Bug-Free Code: Write clean, reliable, and bug-free code. Conduct thorough unit testing before passing code to QA to maintain high standards of qualit y.Master the Tech Stack: Develop a comprehensive understanding of the entire tech stack, including front-end development, back-end systems, and infrastructure managemen t.Develop Proof of Concepts: Create proof-of-concept models to showcase minimal viable products or features and validate their potential within defined timeline s. Requiremen ts:Experience: 0 to 2 years of hands-on experience in software development with a strong portfolio of delivered solutio ns.Programming Skills: Proficiency in JavaScript, Java, C++, or other relevant programming languag es.Problem-Solving: Solid problem-solving abilities with expertise in data structures and algorith ms.Database Knowledge: Good understanding of database management and desi gn.Education: Degree in Computer Science or a related field, or equivalent practical experien ce.Desired Skills/Nice to Ha ve:Cloud Knowledge: Familiarity with AWS or other cloud platfor ms.Open Source Experience: Experience with open-source projects and community-driven development practic es. Show more Show less

Posted 3 weeks ago

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Description We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should have in SaaS or software product company in a customer-facing role and a strong empathy for customers, and a passion for growth. Be the Single point of contact for your customers post-sales. Training and onboarding customers. Build a relationship with your key accounts and the stakeholders, and ensure customers have the optimal experience with SurveySparrow.. Work closely with sales teams and sales leaders to assist in winning business and ensuring that clients are successful. Conduct quarterly business reviews with your customers. Initiate regular meetings with your customers. Showcase newly released features and maximize the usage of relevant features. Share the product roadmap with the customer when needed and help the product team with early feedback. Collect customer requirements/feedback and bring that back to the product and engineering team. Monitor user/account health score Identify upsell opportunities and ensure renewals. Control churn. Skills Required 3-5 years of experience in SaaS or software product company in a customer-facing role. Active listening skills and Effective communication. Excellent verbal and written communication skills. Strong empathy for customers and passion for growth. Result-oriented and has great attention to detail. Shift Timings - EU Market 12:30PM - 9:30PM Show more Show less

Posted 3 weeks ago

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