Surveillance Engineer

Company Description

Transact Global is a leader in end-to-end outsourcing solutions, catering to diverse industries and functions such as customer support, back-office operations, automation, and business process services. We provide tailored industry-specific solutions in healthcare, hospitality, e-commerce, manufacturing, logistics, and more. Our expertise extends to customer lifecycle management, AI-based chat and voice bots, and real-time surveillance. With a proven track record of serving prominent clients such as Britannia India, HDFC, 3M, Jockey India, and Ramaiah Hospitals, we are committed to excellence and innovation in delivering operational efficiency and superior customer experiences.

Role Description

This is a full-time on-site role for a Surveillance Engineer located in Bengaluru. The Surveillance Engineer will be responsible for delivering real-time surveillance solutions, monitoring systems, and ensuring the smooth functioning of technical systems. Key tasks include analyzing surveillance data, supporting system enhancements, troubleshooting, and maintaining compliance with operational standards. Collaboration with cross-functional teams to ensure seamless system engineering and monitoring processes will also form a core aspect of the role.

Qualifications

• Strong expertise in Surveillance systems and real-time monitoring technologies
• Proficiency in Systems Engineering and experience with Medical Devices
• Solid Analytical Skills, with the ability to interpret complex data and scenarios
• Knowledge of MATLAB or relevant engineering software is preferred
• Excellent problem-solving and critical-thinking skills
• Bachelor's degree in Engineering, Computer Science, or a related field

• Previous experience in surveillance or monitoring roles is highly desirable

. Comfortable working in a high-alert, rotating shift environment (24x7)