Posted:1 week ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Greetings,

 Responsibility Areas:

Participate in client calls and understand the quality requirements both from process perspective and for targets
Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team ManagerIdentify errors with high Inspection efficiencyProvide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocolEnsure correction of the error by the respective Operations associateCoach employees to minimize errors and improve performanceProvide inputs to the training team on common mistakes made to enhance training curriculumTest files/batches for new clients/processes to be processed as part of familiarizationGeneration of QA reports on a daily basisAttainment of Internal & External SLA as per Process Defined.Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metricsRecord identified errors. This is an organizational record & can be used by the organization as it deems fitStrict adherence to the company policies and procedures.

 

Extensive Quality experience Audits, Coaching & training as per process defined.
Min of 1.5 Yrs of Professional and Relevant ExperienceSound knowledge in Healthcare concept.Critical problem solving and issue resolutionMust have Good Product and Process KnowledgeMust have good analytical and judgmental skillsQuality Feedback/Refresher sessionsPrepare and Maintain Quality status reports

 

For more info : contact - Call or whats app @ 6369914859

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You