Support Executive

Customer Support Executive Job Description

Join us as an Customer Support Executive! Recent graduate with strong communication skills? Eager to learn and contribute to the dynamic world of sales? This role is for you! Initiate calls, generate leads, and develop key skills. If you're goal-oriented and positive, apply now for a rewarding career!

Responsibilities:

• Initiate outbound calls to potential clients, introducing our IT solutions and services.
• Conduct effective cold calling to generate leads and identify prospects.
• Act as a Sales Executive by learning to convert leads into valuable clients for our IT products and services.
• Participate in presentations and product demonstrations to understand and communicate the value of our offerings.
• Learn to schedule meetings and appointments for more experienced team members with qualified leads.
• Collaborate with the sales team to gain hands-on experience in the sales process.
• Develop foundational skills in building and maintaining relationships with clients.
• Provide excellent customer service during and after the sales process.
• Gain exposure to industry trends, competitors, and market conditions to contribute to the identification of new business opportunities.
• Learn to maintain accurate and up-to-date records of client interactions and transactions in the company's CRM system.

Qualifications:

• Recent graduate or equivalent educational background.
• Strong communication and interpersonal skills.
• Eagerness to learn and develop skills in sales and tele calling.
• Goal-oriented with a positive attitude.
• Basic understanding of the IT industry is a plus.
• Ability to work collaboratively in a dynamic team environment.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Leave encashment

Shift:

• Day shift
• Fixed shift

Work Days:

• Monday to Friday

Work Location: In person