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Awign
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Support Engineer (US working hours)

Support Engineer (US working hours)

Awign

5 years

0 Lacs

india

Posted:1 month ago| Platform:

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Skills Required

support communication workday node.js workflow documentation javascript ai code react next.js postgresql orm

Work Mode

Remote

Job Type

Full Time

Job Description

This is a remote position.

Job Title: Support Engineer

Role Overview:

We are looking for a Support Engineer to join our team. You'll work directly with our client to support users, build custom integrations, and contribute to new feature development.

Job Details:

Full-time role: 9 hours/day from 9 AM EST to 6 PM EST

Remote work, asynchronous communication

Expected to be active on Gather.town throughout the workday

Experience: 5+ Years

Location: Remote

Key Responsibilities:

Build custom integrations for users using n8n or Node.js Troubleshoot workflow issues and communicate directly with users Provide technical support for the application Write clear and helpful documentation for frequently asked questions In your spare time, collaborate with the founder to build and launch new features

Required Skills:

Fluent in English (both written and verbal) Expert in n8n Proficient in Node.js / JavaScript Experience building with AI tools and technologies

Nice to Have:

Experience with Cursor or Claude Code Familiarity with React / Next.js Knowledge of PostgreSQL Experience with Drizzle ORM

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Support Engineer (US working hours)