Posted:6 days ago|
Platform:
On-site
Full Time
Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology
We are looking for Support Engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Support Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any challenges in Product Delivery. In addition, you will develop ownership of engineering processes to improve the product development lifecycle of Paramount workflows.Key job responsibilities. Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.. Design, develop, test, launch and improve self-service software products such as Paramount workflows.
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems- Experience scripting in modern program languages
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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