Support Coordinator Tally

As a Support Coordinator at our company in Coimbatore, your role involves providing support to Tally Users with a focus on Tally Prime & GST. You will be handling support calls during Day Shift without any targets. Your responsibilities will include managing and executing lead generation activities, solving customers" Tally problems through AnyDesk, and identifying customers" needs to ensure satisfaction. Building sustainable relationships and trust with customers through open communication is crucial, along with providing accurate information using the right methods/tools. You will be expected to handle customer complaints, offer solutions within time limits, and follow up to ensure resolution while maintaining records of customer interactions and processing accounts. Qualifications Required: - Commerce Graduates preferred - Knowledge and Experience in Tally Prime essential - Experience in a similar role is an added advantage - Female candidates preferred - Minimum 1 year of experience in Tally Prime Please note that this is a Full-Time position. If you meet the qualifications and are interested in this Support Coordinator role, kindly fill in the required details in the application form provided. Kindly ensure to upload your CV/Resume in .pdf, .doc, or .docx format. Your data will be handled as per the website's privacy policy. We look forward to potentially having you join our team and contribute to our support services for Tally Users.,