Supply Chain Operations Associate

Skill required: Fulfill - Order Management
Designation: Supply Chain Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • Manage the complete customer order lifecycle by validating order data, coordinating inventory and credit checks, resolving errors, and ensuring timely order creation and confirmation in the ERP system. • Verify customer purchase orders (e.g., contact details, pricing, terms) & monitor order management process from order entry in SAP system to delivery OTIF. • Ensure order vs FC check and related stock prioritisation to ensure all customer requirements are met. • Manage the end-to-end returns process by validating requests, securing approvals, processing return orders and credit notes, coordinating goods receipt, and ensuring accurate system updates. • Ensure all business processes are executed in line with company controllership policies and direction • 2-3 years’ experience working in the FMCG industry • Previous preferable experiences in Supply Chain (Logistics), preferably multinational FMCG companies. • Hands-on experience using SAP and PowerBI is advantageous • Proficient in excel, example: VLOOKUP, sumif, pivot tables
What are we looking for? •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Detail orientation •Ability to establish strong client relationship • Taking ownership of all interactions along with high level of data integrity and attention to detail • Ability to work in fast pace, and able to multi task handling different scenarios daily
Roles and Responsibilities: •• Knowledge and experience in export documentation • Organised and detailed oriented mindset exhibited in experience • Strong written and verbal communication skills. • Ability to operate independently whilst being results-oriented. • Able to manage pressure well and able to build credibility within the domain • Good commercial awareness and understanding of consumer and customer behaviour alongside business strategy and models • Experience in finding new ways to improve the efficiency of output and propose new ideas