Key Responsibilities: Manage end-to-end order processing — from order receipt to fulfillment. Conduct regular follow-ups with existing customers for repeat orders, payments, and service feedback. Coordinate with internal departments (sales, logistics, production, accounts, etc.) to ensure timely delivery and customer satisfaction. Understand customer requirements, identify pain points , and provide proactive solutions. Maintain accurate customer records and update CRM systems regularly. Build and maintain strong, long-term customer relationships to enhance retention and loyalty. Handle and resolve customer complaints or escalations promptly and professionally. Monitor customer satisfaction metrics and suggest improvements to enhance the customer experience. Prepare and share regular reports on orders, payments, and customer interactions with management. Support the sales team with upselling or cross-selling opportunities when applicable. Key Skills & Competencies: Excellent verbal and written communication skills Strong coordination and follow-up abilities Customer-oriented with a problem-solving mindset Good understanding of order and payment processes Ability to manage multiple tasks and prioritize effectively Proficiency in MS Office and CRM software Strong interpersonal and negotiation skills Job Types: Full-time, Permanent Pay: ₹20,962.74 - ₹41,503.79 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person Speak with the employer +91 7065114455
Key Responsibilities: Manage end-to-end order processing — from order receipt to fulfillment. Conduct regular follow-ups with existing customers for repeat orders, payments, and service feedback. Coordinate with internal departments (sales, logistics, production, accounts, etc.) to ensure timely delivery and customer satisfaction. Understand customer requirements, identify pain points , and provide proactive solutions. Maintain accurate customer records and update CRM systems regularly. Build and maintain strong, long-term customer relationships to enhance retention and loyalty. Handle and resolve customer complaints or escalations promptly and professionally. Monitor customer satisfaction metrics and suggest improvements to enhance the customer experience. Prepare and share regular reports on orders, payments, and customer interactions with management. Support the sales team with upselling or cross-selling opportunities when applicable. Key Skills & Competencies: Excellent verbal and written communication skills Strong coordination and follow-up abilities Customer-oriented with a problem-solving mindset Good understanding of order and payment processes Ability to manage multiple tasks and prioritize effectively Proficiency in MS Office and CRM software Strong interpersonal and negotiation skills Job Types: Full-time, Permanent Pay: ₹20,962.74 - ₹41,503.79 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person
Role Overview: As a part of the team, you will be responsible for managing end-to-end order processing, coordinating with internal departments to ensure timely delivery, and maintaining strong customer relationships to enhance retention and loyalty. You will also handle customer complaints, monitor satisfaction metrics, and support the sales team with upselling opportunities. Key Responsibilities: - Manage end-to-end order processing from order receipt to fulfillment. - Coordinate with internal departments (sales, logistics, production, accounts, etc.) to ensure timely delivery and customer satisfaction. - Understand customer requirements, identify pain points, and provide proactive solutions. - Maintain accurate customer records and update CRM systems regularly. - Build and maintain strong, long-term customer relationships to enhance retention and loyalty. - Handle and resolve customer complaints or escalations promptly and professionally. - Monitor customer satisfaction metrics and suggest improvements to enhance the customer experience. - Support the sales team with upselling or cross-selling opportunities when applicable. Qualification Required: - Excellent verbal and written communication skills. - Strong coordination and follow-up abilities. - Customer-oriented with a problem-solving mindset. - Ability to manage multiple tasks and prioritize effectively. - Proficiency in MS Office and CRM software. - Strong interpersonal and negotiation skills.,
Qualifications & Experience Education: Bachelor’s Degree in Electronics / Electrical / Industrial / Mechanical Engineering. MBA in Operations or Production Management (preferred). Experience: 12–20 years of experience in electronics manufacturing (preferably EMS / PCB Assembly / Consumer Electronics / Automotive Electronics). Minimum 5 years in a leadership role managing production or plant operations. Technical Skills: Knowledge of SMT, THT, Testing, and Assembly processes. Familiarity with ERP systems, lean manufacturing tools, and Six Sigma methodologies. Strong understanding of process automation, equipment validation, and production metrics. Key Responsibilities 1. Production Management Plan, organize, and control all production activities to achieve output, quality, and cost targets. Ensure adherence to production schedules and optimize resource utilization (manpower, materials, machinery). Implement lean manufacturing, 5S, and continuous improvement methodologies to enhance efficiency. Coordinate with planning, procurement, and maintenance departments for seamless production flow. 2. Quality & Process Control Ensure adherence to quality standards (ISO, IPC, RoHS, etc.) and compliance with industry and customer requirements. Work closely with QA/QC teams to monitor product quality and implement corrective and preventive actions. Lead root-cause analysis and corrective actions for production-related issues. 3. People Management Lead, mentor, and motivate production teams, including supervisors, engineers, and operators. Define key performance indicators (KPIs) and ensure training and skill development of staff. Foster a culture of accountability, safety, and continuous improvement. 4. Equipment & Maintenance Oversee maintenance schedules and ensure minimal downtime of machines (SMT lines, assembly, testing, etc.). Approve capital investments and technological upgrades for production enhancement. 5. Cost & Efficiency Management Monitor production costs, yields, and scrap to achieve budgeted cost levels. Implement cost-saving initiatives and process improvements. Ensure effective inventory management and material utilization. 6. Compliance & Safety Ensure compliance with health, safety, and environmental regulations. Promote a safe workplace culture and ensure adherence to EHS protocols. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person
Qualifications & Experience Education: Diploma/Bachelor’s Degree in Electronics / Electrical Engineering. Experience: 5–20 years of experience in Electronics (preferably Power Electronics/ Consumer Electronics / Automotive Electronics). Technical Skills: Circuit Design & Analysis — Proficient in analog and digital circuit design, schematic creation, simulation, and validation. PCB Design — Experience with multi-layer PCB design, EMI/EMC compliance etc. Power Management — Knowledge of AC/DC Voltage/Current Handling, DC/DC & AC/DC converters and power product design techniques. Documentation — Skilled in BOM creation, hardware documentation, and collaboration with cross-functional teams. Key Responsibilities Design and develop embedded hardware systems from concept to production. Create detailed schematics, PCB layouts , and component selection based on project requirements. Collaborate with firmware, mechanical, and manufacturing teams for seamless system integration. Perform hardware testing, validation, and troubleshooting using lab equipment (oscilloscope, logic analyzer, etc.). Optimize power consumption and ensure signal integrity and EMI/EMC compliance . Develop and maintain BOMs, design documentation , and revision control using PLM/ERP tools. Implement Design for Manufacturing /Design for Testing practices to improve manufacturability and testing efficiency. Conduct root-cause analysis of hardware failures and implement corrective actions. Evaluate new technologies and components to improve product performance and cost efficiency. Ensure compliance with industry standards and regulatory certifications (CE, FCC, IEC, RoHS, UL). Support prototype builds and collaborate with suppliers and production teams. Participate in design reviews and provide technical inputs for continuous improvement. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Provident Fund Ability to commute/relocate: Bulandshahr, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: PCB Design: 3 years (Required) Location: Bulandshahr, Uttar Pradesh (Required) Work Location: In person
As an Electronics/Electrical Engineer with 5-20 years of experience, you will be responsible for designing and developing embedded hardware systems. Your key responsibilities will include: - Designing embedded hardware systems from concept to production, including creating schematics, PCB layouts, and component selection. - Collaborating with firmware, mechanical, and manufacturing teams for seamless system integration. - Conducting hardware testing, validation, and troubleshooting using lab equipment. - Optimizing power consumption, ensuring signal integrity, and EMI/EMC compliance. - Developing and maintaining BOMs, design documentation, and revision control. - Implementing Design for Manufacturing/Design for Testing practices. - Conducting root-cause analysis of hardware failures and implementing corrective actions. - Evaluating new technologies and components to improve product performance and cost efficiency. - Ensuring compliance with industry standards and regulatory certifications. - Supporting prototype builds and collaborating with suppliers and production teams. - Participating in design reviews and providing technical inputs for continuous improvement. Qualifications and Experience: - Education: Diploma/Bachelor's Degree in Electronics/Electrical Engineering. - Experience: 5-20 years in Electronics (preferably Power Electronics/Consumer Electronics/Automotive Electronics). - Technical Skills: Proficient in analog and digital circuit design, PCB design, power management, and documentation. In addition to the above responsibilities and qualifications, you will benefit from cell phone reimbursement and Provident Fund. The job requires in-person work in Bulandshahr, Uttar Pradesh, with a requirement to reliably commute or plan to relocate before starting work. The educational requirement is a Bachelor's degree, and the preferred experience is 3 years in PCB Design.,