Study Abroad Counsellor

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WORK MODE :

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Key Responsibilities:

• Provide end-to-end support, guiding students from initial consultation to post-admission settlement.
• Deliver personalized counseling to align students academic profiles and career aspirations with optimal international programs via our platform.
• Counsel students on university and course selection, scholarship opportunities, profile enhancement, financial aid, and visa processes for destinations like USA/Europe/Asia.
• Assist with application filling, ensuring accurate and timely submission of all required documents and forms.
• Resolve inquiries efficiently across phone, chat, and email channels.
• Build long-term student relationships through proactive profile development and milestone-based support, fostering repeat business and referral.

Job Requirements:

1. Minimum 1+ years of experience in the study abroad domain (USA/Europe), focusing on public and top-ranked universities.
2. Comprehensive understanding of master's level admissions processes in Europe.
3. Strong overview of visa processes in key destinations including Germany, UK, USA, France, Ireland, and Netherlands.
4. Excellent communication and interpersonal skills.
5. Ability to adapt quickly to new working systems and tools.
6. Strong commitment to service excellence and student success.
7. Prior experience managing undergraduate programs and admissions to public/top-ranked universities.