Student support

Company Description

Simandhar Education is a leading institute in India, providing training for professional accounting and finance courses such as US CPA, US CMA, EA, CIA, and ACCA. Known for its influential role in building India's CPA and CMA ecosystems, the institute collaborates with all Big 4 accounting firms and numerous multinational corporations. Over 50,000 finance and accounting professionals and students have enrolled in Simandhar programs, which boast achievements like 10,000+ placements, 250+ corporate partnerships, a 90% pass rate, and multiple global award winners. Recognized as the BEST CPA CHANNEL PARTNER 2022 in India by Becker, Simandhar takes pride in its expert faculty and proven results.

Role Description

This is a full-time on-site role based in Hyderabad for a Student Support professional. The candidate will assist students with their program queries, guide them through academic and administrative processes, and ensure a seamless learning experience. Responsibilities include responding to student inquiries, coordinating sessions and schedules, managing communication regarding course updates, and providing ongoing support for student success and satisfaction.

Qualifications

• Strong communication and interpersonal skills, including the ability to engage with students and address their queries effectively
• Organizational and administrative skills to manage schedules, respond to inquiries, and facilitate processes
• Basic computer skills and familiarity with tools such as Microsoft Office, email, and other productivity software
• Professional demeanor, problem-solving ability, and a customer-centric approach to supporting students
• Experience in educational support, academic counseling, or similar roles is a plus