Student Operations Executive

Role Summary:

The Operations Executive plays a crucial role in supporting campus operations by efficiently coordinating administrative tasks, logistics, inventory management, and student service delivery. This position ensures the seamless functioning of LeapStart's day-to-day activities while maintaining high standards of operational excellence. The ideal candidate will be detail-oriented, proactive, and committed to creating an optimal learning environment for students.

Key Responsibilities:

• Assist the Student Success Manager (SSM) with logistics planning, vendor coordination, budget tracking, and generating comprehensive operational reports.
• Manage classroom and event setups, ensuring all technical equipment and facilities are prepared according to requirements.
• Maintain accurate records of student attendance, resource utilization logs, and systematically collect and organize student feedback.
• Provide frontline support during emergencies or student-related issues, following established protocols and escalation procedures.
• Coordinate with cross-functional teams to ensure smooth implementation of campus initiatives and programs.
• Monitor inventory levels of office supplies, educational materials, and technical equipment, placing orders when necessary.
• Assist in organizing student engagement activities, orientation sessions, and campus events.
• Maintain campus documentation, standard operating procedures, and process improvement initiatives.

Qualifications:

• Graduate with 1–3 years of administrative/operations experience, preferably in an educational setting.
• Strong execution, problem-solving, and follow-up skills with exceptional attention to detail.
• Excellent organizational abilities with proficiency in managing multiple priorities simultaneously.
• Proficient in MS Office suite and familiar with operational management tools/software.
• Strong verbal and written communication skills to interact effectively with students, faculty, and external partners.
• Willingness to work in a dynamic, student-centric environment with occasional evening or weekend responsibilities.
• Adaptability and resilience to thrive in a fast-paced, growth-oriented organization.

Location: On-campus | Type: Full-time | Reports to: Student Success Manager

Job Type: Full-time

Benefits:

• Internet reimbursement

Schedule:

• Day shift

Application Question(s):

• Do you have 1–3 years of experience in administrative or operations roles, preferably in an educational or campus-based environment?

• How comfortable are you with handling logistics, vendor coordination, and maintaining inventory or campus resources?

• Can you describe a situation where you successfully managed multiple operational tasks under time pressure? What was the outcome?

Work Location: In person