2 Strategicthinking Skills Jobs

Mosaic Wellness is dedicated to creating digital-first health coaches for elective health concerns, with a mission to assist Indians in leading more fulfilling lives surrounded by wellness and grace. Man Matters, established in May 2020, operates as a digital elective health platform specifically for men, aiding 2.5M men annually in diagnosing and addressing issues related to hair, beard, performance, and nutrition through personalized treatment plans and access to expert doctors and health coaches. Be Bodywise, initiated in May 2021, serves as an online elective health platform for women, catering to 1.5M women each year by offering personalized solutions and doctor consultations for issues concerning hair, face, body, PCOS, sleep, and nutrition. Little Joys, founded in May 2022, functions as an online health platform for kids, assisting 1M parents annually in addressing their child's physical, mental, and emotional development through age-appropriate solutions related to nutrition, immunity, brain health, bone health, personal hygiene, and behavioral development, with access to expert doctors and nutritionists. As a Content Writer, your core responsibilities will include producing high-quality writing that resonates with target audiences, increases engagement, and elevates brand awareness. You will collaborate with relevant stakeholders to ensure consistency in branding, style, and messaging. It is essential to tailor content that positions our brands as trusted and scientifically supported entities. Translating product benefits and brand values into emotionally compelling stories will be a key aspect of your role, along with understanding and addressing customer needs, concerns, and aspirations. Continuous refinement of scripts based on performance metrics and feedback is crucial, including inputs from supervisors, brand and business teams, as well as customer call insights. Maintaining a consistent tone and voice aligned with the brand's identity and values is imperative. Additionally, you will review social media posts before publication to ensure adherence to brand guidelines, tonality, and messaging strategy. Providing guidance to agents on managing complex or sensitive customer interactions effectively while upholding brand integrity and offering constructive feedback for response improvement will be part of your responsibilities. Moreover, you will develop best practice guides and response templates to support agents in crafting impactful replies. The ideal candidate for this position should possess exceptional written communication skills, impeccable grammar, punctuation, and spelling, keen attention to detail, the ability to meet deadlines, creative and strategic-thinking abilities, proficiency in web-based research and SEO best practices, and proven experience as a content writer or copywriter. A degree in Literature, Communications, Journalism, or a related field is required, along with a preferred minimum of 1 to 3 years of relevant experience. This is a full-time role located in various regions.,

About Us: Mosaic Wellness is building digital-first, health coaches for elective health concerns workingtoward one mission: To help Indians lead more fulfilling lives surrounded by wellness andgrace. Man Matters, started in May 2020, is a digital elective health platform for men, helping 2.5M+men every year diagnose and solve for their hair, beard, performance and nutrition concernsby offering personalized treatment plans and access to expert doctors and health coaches. Be Bodywise started in May 2021, is an online womens elective health platform, serving1.5M+ women every year by providing personalized solutions and doctor consults acrossconcerns for hair, face, body, pcos, sleep and nutrition. Little Joys, started in May 2022, is an online health platform for kids, helping 1M+ parentsevery year solve for their childs physical, mental, and emotional development by offeringage-appropriate solutions for nutrition, immunity, brain health, bone health, personal hygieneand behavioral development with access to expert doctors and nutritionists Core Responsibilities: Produce quality writing that connects with target audiences, boosts engagement, and enhances brand awareness. Collaborate with respective stakeholders to ensure alignment and consistency in branding, style, and messaging. Tailor content that shows our brands as a highly trusted, scientifically corroborated brand to its audience. Translate product benefits and brand values into emotionally engaging stories. Understand and address the needs, concerns, and aspirations of customers. Continuously refine scripts based on performance metrics and feedback - this includes feedback from supervisor/ brand and business teams as well as customer call insights. Maintain a consistent tone and voice that aligns with the brands identity and values Review social media posts before publishing to ensure they are aligned with brand guidelines, tonality, and messaging strategy. Guide agents on handling complex or sensitive customer interactions effectively while maintaining brand integrity. Offer constructive suggestions and feedback to improve response articulation, sentence construction, and audience engagement. Train and develop best practice guides and response templates to assist agents in crafting impactful replies. Skills and Qualifications: Exceptional written communication skills Impeccable use of grammar, punctuation, and spelling Strong attention to detail Ability to meet tight deadlines Creative and strategic-thinking skills Proficiency in web-based research and SEO best practices Proven experience as a content writer or copywriter Requirement: Degree in Literature, Communications, Journalism, or a related field. Minimum 1 to 3 years of experience preferred.,