Store Assistant

Position Overview

The Retail Store Assistant is responsible for supporting daily store operations, ensuring excellent customer service, maintaining store cleanliness, and contributing to overall sales performance. This role involves interacting with customers, managing merchandise, handling billing, and assisting the Store Manager in smooth store functioning.

Key Responsibilities1. Customer Service

• Greet customers warmly and assist with product selection.
• Provide accurate information about products, pricing, and promotions.
• Respond to customer queries and resolve basic complaints politely.
• Ensure a positive shopping experience for all customers.

2. Sales & Billing

• Operate the cash register/POS system efficiently.
• Process cash, card, UPI, or wallet payments securely.
• Upsell and cross-sell products where appropriate.
• Meet daily/weekly sales targets set by management.

3. Store Operations

• Maintain overall store cleanliness and hygiene.
• Ensure shelves are stocked, organized, and visually appealing.
• Assist in receiving, unpacking, and arranging new inventory.
• Monitor stock levels and report shortages to the Store Manager.

4. Inventory Management

• Participate in daily/weekly stock counts.
• Check for damages, expiry, or missing items.
• Tag, label, and price merchandise correctly.

5. Compliance & Safety

• Follow all store policies and standard operating procedures (SOPs).
• Maintain safety and security guidelines.
• Ensure adherence to company rules regarding customer service, sales, and operational requirements.

Job Type: Full-time

Pay: ₹9,520.20 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Life insurance

Experience:

• grocery store: 1 year (Required)

Work Location: In person