Steward

CHOC O LICK

0 years

1 - 2 Lacs

ernakulam north kochi kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

pos in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Key Duties & Responsibilities:

Greet and Welcome Customers

Provide a friendly, warm welcome as customers enter the shop and arrange seating & guide the ordering process
Create a positive first impression with a professional and approachable appearance.

Take Orders and Handle Payments

Accurately take customer orders at the counter or via POS systems.
Process payments efficiently, including cash, card, and digital transactions.
Address any questions about menu items during the ordering process.

Serve Desserts and Beverages

Ensure orders are prepared and presented to customers promptly.
Deliver items to tables or package for takeout.

Address Customer Inquiries and Concerns

Respond to customer questions about ingredients, allergens, or dietary preferences.
Handle complaints or concerns professionally and escalate issues when necessary.

Maintain Cleanliness and Organization of the Front Area

Keep counters, displays, and tables clean and sanitized.
Regularly check and tidy customer areas, including seating and waste bins.

Restock Supplies as Needed

Monitor stock levels of items like napkins, utensils, and takeaway packaging.
Refill displays and assist in arranging products to enhance customer appeal.

Coordinate with the Kitchen Team

Communicate orders accurately to the kitchen staff.
Notify the kitchen of special requests or allergies.
Ensure timely preparation and delivery of items.

Upsell Products and Promote Specials

Highlight seasonal specials, promotions, or new menu items to encourage additional sales and facilitate for any special events

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided
Health insurance
Paid time off

Work Location: In person

More Jobs at CHOC O LICK

Steward

ernakulam north, kochi, kerala

Experience: Not specified

INR 1 - 2 Lacs

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