Job Description As a Reservations Executive, you will play a crucial role in expanding Staymaster's revenue. Your primary responsibility will be to identify, collect, and close guest leads who are looking to experience Staymaster properties in Goa. This is an on site role based out of Staymaster HQ in Sangolda, Goa. Key Deliverables Receive and log enquiries for short term accommodation Ensure conversion of the enquiry into a qualified booking Apprise the guest on the minutest of details of a property Give the guest and idea of their entire stay with a key focus on guest experience Work in sync with the operations & hospitality team to manage schedule/calendar Be in touch with the operations & hospitality team to ensure deliverables promised to the guest Manage enquiries offline and online channels Follow set processes to ensure a complete booking Requirements A relevant experience of 2+ years Mind blowing communication skills Super efficient with MS Excel and Word Prior experience on Airbnb, MMT, Booking.com is a plus Experience with a channel manager is plus Should have an eye for detail and always a warm Hello! Comfortable working across various shift timings Ability to thrive under high pressure targets is preferred. Key Competencies Results-driven with a passion for achieving targets and KPIs. Excellent problem-solving skills and adaptability. Strong attention to detail and organizational skills. Why Join Staymaster? Opportunity to work with a dynamic and growing team in the vacation rental industry. Competitive salary with performance-based incentives. Professional development and growth opportunities. Show more Show less

About Us Founded in 2021, Staymaster is India's leading curated vacation home platform that lets you to stay, host and invest in over 150 handpicked private vacation homes across the country. Staymaster’s comprehensive suite of full-stack property management solutions are designed for second home owners. We operate and monetise vacation homes through short term lets. Our teams of in-house experts take care of sales & reservations, marketing, house-keeping, hospitality, repairs, maintenance and the general upkeep of properties so one can earn rental returns without lifting a finger! Your Role As a Guest Relations Executive, you will be responsible for overseeing the overall guest experience and ensuring that the property operates at the highest standards of hospitality and efficiency. You will manage on-site teams—including housekeeping, butlers & villa attendants—to ensure seamless service delivery. This role requires a proactive, detail-oriented professional capable of enhancing guest satisfaction, and maintaining the highest standards of hygiene and cleanliness. About You Minimum 1 year in Hospitality and Guest Services with a focus on guest satisfaction. Ability to manage housekeeping and support staff effectively. Strong interpersonal skills to deliver exceptional guest experiences and resolve concerns efficiently. Quick decision-maker with a proactive approach to handling challenges. Strong stakeholder management skills to liaise with internal teams and vendors. Ensuring high property standards, cleanliness, and service excellence. Job Description This is a full-time on-site role (Based in Goa!) for a Guest Relations Executive. The Guest Relations executive will be responsible for managing guest interactions, ensuring high levels of customer service, handling guest inquiries and complaints, and providing excellent customer experiences. The role involves building and maintaining relationships with guests and ensuring guest satisfaction. Qualifications • Guest Relations and Customer Service skills • Strong Communication skills • Experience in enhancing Customer Experience • Excellent interpersonal skills and ability to work in a team • Proficiency in English; knowledge of local languages is a plus • Bachelor's degree in Hospitality or a related field is a plus • Experience in the hospitality industry is a plus Show more Show less

Job Description As a Reservations Executive, you will play a crucial role in expanding Staymaster's revenue. Your primary responsibility will be to identify, collect, and close guest leads who are looking to experience Staymaster properties in Goa. This is an on site role based out of Staymaster HQ in Sangolda, Goa. Key Deliverables Receive and log enquiries for short term accommodation Ensure conversion of the enquiry into a qualified booking Apprise the guest on the minutest of details of a property Give the guest and idea of their entire stay with a key focus on guest experience Work in sync with the operations & hospitality team to manage schedule/calendar Be in touch with the operations & hospitality team to ensure deliverables promised to the guest Manage enquiries offline and online channels Follow set processes to ensure a complete booking Requirements A relevant experience of 2+ years Mind blowing communication skills Super efficient with MS Excel and Word Prior experience on Airbnb, MMT, Booking.com is a plus Experience with a channel manager is plus Should have an eye for detail and always a warm Hello! Comfortable working across various shift timings This is a target driven role and requires being at the Staymaster HQ Key Competencies Results-driven with a passion for achieving targets and KPIs. Excellent problem-solving skills and adaptability. Strong attention to detail and organizational skills. Why Join Staymaster? Opportunity to work with a dynamic and growing team in the vacation rental industry. Competitive salary with performance-based incentives. Professional development and growth opportunities.

About Staymaster Staymaster is a leading vacation rental management company that helps homeowners maximize the potential of their properties. We provide a seamless and comprehensive management experience, ensuring that properties are always guest-ready, well-maintained, and generate consistent income. Job Summary As a Supply Acquisition specialist, you will play a crucial role in expanding Staymaster's portfolio of vacation rental properties. Your primary responsibility will be to identify, approach, and onboard homeowners and property partners who can benefit from our vacation rental management services. You will work closely with potential clients, educate them on the benefits of partnering with Staymaster, and guide them through the onboarding process. This is a role that requires the candidate to be based in Goa. Key Responsibilities Lead Generation & Prospecting: Identify and source potential property owners and partners interested in vacation rental management services. Utilize various channels such as online research, networking events, real estate connections, and direct outreach to build a robust pipeline of prospective leads. Connect with the builders for their upcoming projects. Client Outreach & Engagement: Engage with homeowners via phone calls, emails, and face-to-face meetings to understand their needs and present StayMaster's value proposition. Conduct property visits and assessments to evaluate the suitability of properties for StayMaster’s vacation rental management program. Negotiation & Contracting: Negotiate partnership terms with property owners and ensure that agreements align with StayMaster’s standards and expectations. Manage contract signing, document collection, and all necessary steps to onboard new properties into the StayMaster portfolio. Market Analysis & Strategy Development: Conduct market research to understand local rental trends, competition, and potential growth opportunities. Develop and implement acquisition strategies to expand StayMaster’s presence in target markets. Relationship Management: Build and maintain strong relationships with property owners to ensure long-term partnerships. Serve as a point of contact for newly onboarded partners, ensuring a smooth transition to the property management team. Reporting & Performance Tracking: Track and report on acquisition metrics, including the number of leads generated, properties acquired, and conversion rates. Provide regular feedback and insights to the management team regarding market trends and acquisition strategies. Qualifications Bachelor’s degree in Business, Marketing, Hospitality, Real Estate, or related field (preferred). 2+ years of experience in sales, business development, real estate, or a related role, preferably within the vacation rental, hospitality, or property management industry. Strong communication, negotiation, and interpersonal skills. Proven ability to build and maintain client relationships. Ability to work independently, set priorities, and manage time effectively. Familiarity with the vacation rental market and local property landscape is a plus. Key Competencies Results-driven with a passion for achieving targets and KPIs. Excellent problem-solving skills and adaptability. Strong attention to detail and organizational skills. Willingness to travel for property visits and client meetings as required. Why Join Staymaster? Opportunity to work with a dynamic and growing team in the vacation rental industry. Competitive salary with performance-based incentives. Professional development and growth opportunities. Flexible working environment with a chance to make a significant impact on the company’s growth.

Job Description As a Reservations Executive, you will play a crucial role in expanding Staymaster's revenue. Your primary responsibility will be to identify, collect, and close guest leads who are looking to experience Staymaster properties in Goa. This is an on site role based out of Staymaster HQ in Sangolda, Goa. Key Deliverables Receive and log enquiries for short term accommodation Ensure conversion of the enquiry into a qualified booking Apprise the guest on the minutest of details of a property Give the guest and idea of their entire stay with a key focus on guest experience Work in sync with the operations & hospitality team to manage schedule/calendar Be in touch with the operations & hospitality team to ensure deliverables promised to the guest Manage enquiries offline and online channels Follow set processes to ensure a complete booking Requirements A relevant experience of 2+ years Mind blowing communication skills Super efficient with MS Excel and Word Prior experience on Airbnb, MMT, Booking.com is a plus Experience with a channel manager is plus Should have an eye for detail and always a warm Hello! Comfortable working across various shift timings This is a target driven role and requires being at the Staymaster HQ Key Competencies Results-driven with a passion for achieving targets and KPIs. Excellent problem-solving skills and adaptability. Strong attention to detail and organizational skills. Why Join Staymaster? Opportunity to work with a dynamic and growing team in the vacation rental industry. Competitive salary with performance-based incentives. Professional development and growth opportunities.