State Home Care Support

Role Overview: You will be responsible for supporting the acquisition lead in program management for all customer care related activities. Your role will involve cross-functional coordination, monitoring and maintaining plan versus actual progress, providing operational analytics to key stakeholders for necessary action, sharing progress updates and gap analysis, as well as supporting in escalation management if required. Key Responsibilities: - Cross-functional coordination - Monitor and maintain plan versus actual progress - Provide operational analytics to key stakeholders for necessary action - Share progress updates and gap analysis - Support in escalation management if any Qualification Required: - Any graduation - MBA preferred Additional Details: The location for this role is in Bhubaneswar. Your skills and competencies should include problem-solving ability, knowledge of advanced Excel and MS Office, collaboration, and coordination.,