Staff Salesforce Business Systems Analyst

As a Staff Salesforce BSA at Zscaler, you will be a part of a company dedicated to making the cloud a secure environment for businesses and a more enjoyable experience for users. Zscaler operates the world's largest security cloud, enabling digital transformation for enterprises to be more agile, efficient, resilient, and secure. Your role will involve optimizing the Salesforce platform and enhancing provisioning processes. You will collaborate with cross-functional teams to deliver innovative solutions. Key Responsibilities: - Gathering and documenting business requirements related to product provisioning and sales operations - Configuring and customizing Salesforce Sales Cloud to support provisioning workflows - Streamlining and automating provisioning workflows across Salesforce and Zscaler platforms - Acting as a liaison between business teams and technical developers to ensure alignment on requirements - Monitoring provisioning workflows using Salesforce and Tableau reporting tools Qualifications Required: - 5+ years of experience in Salesforce-focused roles, with expertise in Sales Cloud and SaaS provisioning or order management workflows - Proficiency in Salesforce configuration and automation of provisioning processes - Excellent communication and stakeholder management skills Additionally, Zscaler is committed to building a diverse and inclusive team that values collaboration and belonging. The company offers a comprehensive Benefits program to support employees and their families, including health plans, time off plans, parental leave options, retirement options, education reimbursement, and more. If you are passionate about innovation and thrive in a fast-paced, collaborative environment, consider making your next career move with Zscaler.,