-
The Site Reliability Engineering (SRE) team is responsible for the reliability, scalability, stability and performance of systems and services.
-
They work with cross-functional teams to design, build and maintain systems and they troubleshoot issues when they arise. They bridge the gap between development and operations teams.
-
They work closely with business teams to define Service Level Objectives (SLO) and agreements (SLA) of critical systems. They also monitor and maintain the uptime of these systems in-line with the defined SLO s and SLA s.
-
They deploy and manage monitoring tools to gain insights on system health and performance.
-
They analyze performance, identify bottlenecks and implement solutions to improve a system s scalability and latency durations.
-
They develop scripts, implement tools and automation frameworks to reduce the manual intervention efforts of deployment, monitoring and scaling.
-
They work with development teams for design and development of observability practices like logging, metrics, tracing, etc. They aim to diagnose and troubleshoot issues proactively.
-
They create actionable alerts on monitoring systems to ensure rapid response for potential production incidents.
-
They forecast resource needs and provision adequately for current and future demand.
-
They design and execute chaos experiments to test system s failure resiliency.
-
They own, define and implement the Disaster Recovery (DR) processes for systems.
-
They also conduct planned and unplanned mock DR drills to test for response preparedness during production incidents.
-
They ensure that security best practices are followed and implemented during design and operations of systems.
-
They also own and maintain documentation of processes, playbooks, and systems.
-
They publish KPI reports and other system health updates on a regular basis to the business.
-
Must-have - Bachelors degree, preferably in CS or a related field, or equivalent experience
-
Must-have - 12+ years of overall IT experience
-
Must-have - 7+ year of proven work experience as a Senior Site Reliability Engineer or a similar position.
-
Must-have - 5+ years of AWS Cloud experience with AWS Certified DevOps Engineer or SysOps or Security etc.
-
Must-have - AWS experience - 3+ years experience with using a broadrange of AWS technologies (e.g. EC2, RDS, ELB, S3, VPC, CloudWatch & Monitoring Tools) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security.
-
Must-have - 2+ year of experience in CDN and/or Cache systems like Fastly, Akamai, CloudFront, etc.
-
Proven Understanding & strong experience with Cloud deployments ( AWS / Docker/ Kubernetes)
-
Knowledge on provisioning IAC Tools like Terraform, Chef, Ansible, Shell, groovy, python, etc.
-
Experience with monitoring systems such as CloudWatch, NewRelic, Datadog/Splunk, ELK stack.
-
Experience managing cloud network resources (AWS Preferred) such as CloudWatch,
-
VPC, URL proxies, private link, DNS, ACLs, firewalls, and C2S access points.
-
Platform or Application Engineering and Operational Knowledge in any of the CI/CD tooling like GitHub Actions, Jenkins, etc.
-
Experience in other tooling Technologies like JIRA, Bitbucket, Jenkins, Fortify, SonarQube, Nexus, Nexus IQ
-
Experience with configuration automation tools like Puppet/Ansible/Chef/Salt
-
Scripting Skills: Strong scripting (e.g. Bash & Python) and automation skills.
-
Operating Systems: Windows and Linux system administration.
-
Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues
-
Strong attention to detail. Excellent verbal and written communication skills. Strong documentation skills.