JOB RESPONSIBILITIES Profile Experience Build a good knowledge of the products & technologies; in which DC/Hosting industry is operating and ensure timely intelligence to provide best of the service to customers. Should have leadership skills, team player and ready to manage team in complex situations and environment. Should have worked in Datacenter environment and understand the complexity. Managing multiple customers for new project implementation, management of services and support. Technical Abilities: Defines, documents, and enforces system standards. Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Collaborates with network architects on network optimization. Secures network system by establishing and enforcing policies and defining and monitoring access. Accomplishes information systems and organization mission by completing related results as needed. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Install and manage various network equipments i.e. Cisco, HP, Dell, Aruba, Juniper etc. Having Firewall knowledge of Fortinet, SOPHOS, Palo Alto, SonicWALL, PfSense, Juniper will be preferred. Hands-on knowledge of network & security topologies and clear understanding the live environment and troubleshooting. Should be able to understand the hybrid (On prime & Cloud) network & security environment and manage it. Should be able to create and manage BGP, IP Sec or SSL VPN, VLAN, Netting, Petting etc. Select and implement security tools, policies, and procedures in conjunction with the companys security team Liaise with vendors and other IT personnel for problem resolution Role & Manageability: Maintain a pro-active and creative approach to support situations and customers Build trust, social activities & public relations with key account customers, work on solving their problems and respond to their requests any time Promote the companys image through attitude, professionalism, knowledge, customer orientation and responsiveness to customer’s needs Reporting Focus on providing, managing the technical support. Provide technical reporting, feedback, new solutions to the management. JOB REQUIREMENTS Academic Education: Bachelor degree / Technical degree Experience: Minimum 2+ years and above experience in technical / support. Experience in datacenter environment and its knowledge will be preferred. Clear technical role & achievements track record Skills: Skills in presenting & managing team and ready to work 24X7 if needed. Good communication and presentation skills Team player who is flexible and excels in an entrepreneurial environment Ability to work under pressure Dynamic, rigorous & self-directed personality Exhibits self-confidence, energy and enthusiasm Fluent in English would be a plus Others: Preferably Male Residing in and around Noida only.
JOB DESCRIPTION Company : SST InfoTech India Pvt Ltd Position : Network & Security Engineer Reporting to : Technical Manager Department : Technical Job Location : Greater Noida West ORGANISATION SST Infotech (I) Pvt Ltd. is a Tier-2 system integrator located in Delhi NCR, with its corporate office situated in Noida and registered office in Gurgaon. With a legacy spanning 14 years, SST has established itself as a prominent player in the IT system integration and office automation sectors, carving out a niche for itself in the industry. SST is actively engaged in providing comprehensive IT solutions and office automation services, catering to the diverse needs of its clientele. Additionally, SST operates a robust Datacenter/Hosting business, catering to both international and domestic clients, offering a wide range of cloud and related services. For further information about SST Infotech (I) Pvt Ltd. and its services, please visit our official websites at www.sstinfotech.com and www.dc10g.com. PURPOSE The Network & Security Executive is responsible for managing the technical and support aspects of the company's Datacenter customer services. They will play an integral role in the company's growth strategy, focusing on new and existing customer support and solutions to achieve market presence and revenue targets. Using their technical knowledge, they will define and design the technical plan, execute and manage projects, and contribute to departmental development. The role will involve maintaining direct relationships with key stakeholders, providing suggestions, and reporting as needed. JOB RESPONSIBILITIES Profile Experience Build a good knowledge of the products & technologies; in which DC/Hosting industry is operating and ensure timely intelligence to provide best of the service to customers. Should have leadership skills, team player and ready to manage team in complex situations and environment. Should have worked in Datacenter environment and understand the complexity. Managing multiple customers for new project implementation, management of services and support. Technical Abilities: Defines, documents, and enforces system standards. Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Collaborates with network architects on network optimization. Secures network system by establishing and enforcing policies and defining and monitoring access. Accomplishes information systems and organization mission by completing related results as needed. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Install and manage various network equipments i.e. Cisco, HP, Dell, Aruba, Juniper etc. Having Firewall knowledge of Fortinet, SOPHOS, Palo Alto, SonicWALL, PfSense, Juniper will be preferred. Hands-on knowledge of network & security topologies and clear understanding the live environment and troubleshooting. Should be able to understand the hybrid (On prime & Cloud) network & security environment and manage it. Should be able to create and manage BGP, IP Sec or SSL VPN, VLAN, Netting, Petting etc. Select and implement security tools, policies, and procedures in conjunction with the companys security team Liaise with vendors and other IT personnel for problem resolution Role & Manageability: Maintain a pro-active and creative approach to support situations and customers Build trust, social activities & public relations with key account customers, work on solving their problems and respond to their requests any time Promote the companys image through attitude, professionalism, knowledge, customer orientation and responsiveness to customers needs Reporting Focus on providing, managing the technical support. Provide technical reporting, feedback, new solutions to the management. JOB REQUIREMENTS Academic Education: Bachelor degree / Technical degree Experience: Minimum 2+ years and above experience in technical / support. Experience in datacenter environment and its knowledge will be preferred. Clear technical role & achievements track record Skills: Skills in presenting & managing team and ready to work 24X7 if needed. Good communication and presentation skills Team player who is flexible and excels in an entrepreneurial environment Ability to work under pressure Dynamic, rigorous & self-directed personality Exhibits self-confidence, energy and enthusiasm Fluent in English would be a plus Others: Preferably Male Residing in and around Noida only.
JOB DESCRIPTION Company: SST Infotech India Pvt Ltd Position: System Engineer-Windows Location: Noida JOB RESPONSIBILITIES Profile Experience: A strong understanding of products and technologies, particularly within the Cloud and Datacenter industry, to deliver top-quality service to customers. Monitor the market closely to identify potential threats from competitors. Demonstrate strong teamwork skills and the ability to lead and support teams in challenging and dynamic environments. Possess hands-on experience in a Datacenter environment with a solid grasp of its complexities. Oversee customer engagement throughout project implementation, service management, and ongoing support. Technical Abilities: Installation, configuration & maintenance of various Windows Servers i.e. 2016, 2019, 2022, 2025. Backup and restoration of data from backup servers on Acronis and Veeam backup software Management, installation and configuration of Active Directory , joining machines to domain. Installation and configuration of MSSQL and Mysql, Backup scheduling and restore database. Good Understanding and Knowledge of Webservers like IIS, Plesk and cPanel. Knowledge of DNS Records , Domain registration and SSL Implementation . Installation, configuration, manage & troubleshooting of DNS Server, DHCP Server, FTP Server etc. Having knowledge of VMware virtualization. Must have worked on Windows Servers and managed independently. Proficient in using email clients such as Outlook, Thunderbird, Microsoft 365, and Google Workspace , with a strong understanding of IMAP, POP3, and SMTP protocols. Good knowledge of Email backups and restorations. Expertise in installation, configuration, and troubleshooting of Tally . Skilled in the installation and configuration of TSplus remote access software. Having basic networking skills, including knowledge of IP classes , classless IP , subnetting , crossover and straight-through cabling, L1 switch setup , and a foundational understanding of L2 switches . Understanding of Data Center Infrastructure like knowledge of NIC cards, storage drives, cabling, backup tape drives, basic knowledge of physical servers work process. Ability to understand Customer issues very quickly based on collected information and resolving them efficiently. Proficient in providing technical support and communicating with clients via email and phone. Strong troubleshooting skills in areas such as printing issues, laptop and desktop problems, internet connectivity, and access-related issues. Role & Manageability: Take a proactive and innovative approach to handling support situations. Build trust and public relations with key account customers, addressing their issues and responding to their requests at any time. Willing to work in 24X7 working hours in shifts. Promote the company's image through attitude, professionalism, knowledge, customer-centric approach, and prompt responsiveness to customer needs. JOB REQUIREMENTS Academic Education: Bachelor degree / Technical degree Experience: Must have minimum 2 years of experience in technical support. Knowledge and experience in a data center environment is preferred is must. Skills: Good verbal and written communication and presentation skills Team player who is flexible and excels in an entrepreneurial environment Ability to work under pressure Fluent in English would be a plus Others: Preferred Male candidate only. Residing in and around Noida only.
JOB RESPONSIBILITIES Profile Experience • Build a good knowledge of the products & technologies; in which Cloud, Datacenter / Hosting industry is operating and ensure timely intelligence to provide best of the service to customers • Keep an open eye on the market to detect any threats from competitors • Should be a team player and ready to manage team in complex situations and environment. • Should have worked in Datacenter environment and understand the complexity. • Managing multiple customers for new project implementation, management of services and support Technical Abilities: • Should have worked or having good knowledge on LINUX Servers and its OS and Managing independently • Install, configure and manage MySQL database. • Backup and restoration of accounts, subscription through panels for servers, websites & Database servers System Administrator Job Description - Confidential Page 2 • Candidate should have sound knowledge about Zimbra Server creation, installation management & troubleshooting. • Should have good knowledge about hosting panels i.e. cPanel, CWP, Vista etc. • Should have good knowledge about opensource tools, their installation and management which can be helpful in Linux environment • Ability to understand customer issues very quickly and fixes them • Having good Knowledge about PROXMOX, Virtulizor and its troubleshooting will be preferred. • Having skills on spam gateway, opensource firewall and load balancer will be preferred Role & Manageability: • Maintain a pro-active and creative approach to support situations. • Build trust, social activities & public relations with key account customers, work on solving their problems and respond to their requests any time • Promote the companys image through attitude, professionalism, knowledge, customer orientation and responsiveness to customers needs Reporting • Focus on providing, managing the technical support. • Provide technical reporting and feedback to the manager JOB REQUIREMENTS Academic Education: • Bachelor degree / Technical degree Experience: • Minimum 2-3 years experience in technical / support. • Experience in datacenter environment and its knowledge will be preferred. • Clear technical role & achievements track record Skills: • Skills in presenting & managing team and ready to work 24X7 if needed. • Good communication and presentation skills • Team player who is flexible and excels in an entrepreneurial environment • Ability to work under pressure • Dynamic, rigorous & self-directed personality • Exhibits self-confidence, energy and enthusiasm • Fluent in English would be a plus