SSG-CPAG SECUNDERABAD

As a Product Failure Tracking and Analysis professional, you will be responsible for identifying and recording failures in products accurately. It will be your duty to ensure that all product failures are categorized correctly and timely root cause analyses are performed for identified failures. You will play a vital role in the new product development process by executing through PLM to provide real-time updates to all stakeholders. Regular reviews will be conducted to compare the planned activities with the actual outcomes, including service strategy, DFS, and service manual. Additionally, you will be involved in providing training to enhance the competency of engineers and channel partners. Your key responsibilities will include having expertise in HVAC systems, particularly in room air-conditioner installation. Effective communication skills will be essential in this role, along with strong problem-solving and decision-making abilities.,