Responsibilities: Provide exceptional customer support and assistance via various communication channels (phone, email, chat, etc.). Respond to customer inquiries, resolve problems, and provide accurate information about our Laptop batteries and other parts. Ensure timely and effective resolution of customer complaints, issues, and technical difficulties. Educate customers on our platform features, functionality, and best practices to maximize their experience. Collaborate with internal teams to coordinate and escalate customer requests as needed. Maintain accurate and detailed records of customer interactions and transactions in our CRM system. Proactively identify opportunities to improve customer satisfaction and recommend process enhancements. Stay updated on industry trends and developments to provide knowledgeable support and advice to customers. Assist in the creation of support documentation, FAQs, and knowledge base articles to enhance self-service resources. Requirements: Excellent communication skills, both written and verbal, with a customer-centric approach. Strong problem-solving and decision-making abilities. Ability to work effectively in a fast-paced and dynamic environment. Attention to detail and excellent organizational skills. Interest in D2C industry and laptop parts Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: work: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Responsibilities: Provide exceptional customer support and assistance via various communication channels (phone, email, chat, etc.). Respond to customer inquiries, resolve problems, and provide accurate information about our Laptop batteries and other parts. Ensure timely and effective resolution of customer complaints, issues, and technical difficulties. Educate customers on our platform features, functionality, and best practices to maximize their experience. Collaborate with internal teams to coordinate and escalate customer requests as needed. Maintain accurate and detailed records of customer interactions and transactions in our CRM system. Proactively identify opportunities to improve customer satisfaction and recommend process enhancements. Stay updated on industry trends and developments to provide knowledgeable support and advice to customers. Assist in the creation of support documentation, FAQs, and knowledge base articles to enhance self-service resources. Requirements: Excellent communication skills, both written and verbal, with a customer-centric approach. Strong problem-solving and decision-making abilities. Ability to work effectively in a fast-paced and dynamic environment. Attention to detail and excellent organizational skills. Interest in D2C industry and laptop parts Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: work: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Job Overview: We are seeking a strategic, enthusiastic, and creative Influencer Marketing Specialist to drive our influencer marketing efforts. In this role, you will be responsible for finding and building relationships with influencers in our product category, helping to tell the TechieStore story to a broader audience. You will work directly with influencers to promote our brand, negotiate pricing, and track the success of campaigns. Key Responsibilities: Identify and connect with influencers who align with our product offerings (laptop accessories such as batteries, chargers, and cooling pads) and brand vision. Build and maintain relationships with influencers across social media platforms (Instagram, YouTube, etc.). Explain the TechieStore brand, our vision, and product benefits to influencers, helping them create authentic content. Negotiate collaboration terms, pricing, and deliverables with influencers. Monitor campaign performance and track ROI, providing insights and making data-driven decisions to optimize future campaigns. Collaborate with the content and social media team to ensure influencer campaigns are aligned with the overall marketing strategy. Stay up-to-date with industry trends, new tools, and platforms to grow our influencer marketing strategy month over month continuously. Analyze results of influencer collaborations and report on the performance metrics to maximize engagement and reach. Work with cross-functional teams to brainstorm new ways to leverage influencers in creative and impactful ways. Qualifications: 1+ years of experience in influencer marketing or a related field. Proven track record of executing successful influencer campaigns with measurable ROI. Strong negotiation and relationship-building skills. Analytical mindset with the ability to make data-driven decisions. Excellent communication skills, both written and verbal. Passion for social media trends and a keen eye for identifying influencer potential. Bachelor's degree in Marketing, Business, or a related field (preferred but not required). Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: Influncer marketing: 2 years (Required) Work Location: In person

Job Overview: We are seeking a strategic, enthusiastic, and creative Influencer Marketing Specialist to drive our influencer marketing efforts. In this role, you will be responsible for finding and building relationships with influencers in our product category, helping to tell the TechieStore story to a broader audience. You will work directly with influencers to promote our brand, negotiate pricing, and track the success of campaigns. Key Responsibilities: Identify and connect with influencers who align with our product offerings (laptop accessories such as batteries, chargers, and cooling pads) and brand vision. Build and maintain relationships with influencers across social media platforms (Instagram, YouTube, etc.). Explain the TechieStore brand, our vision, and product benefits to influencers, helping them create authentic content. Negotiate collaboration terms, pricing, and deliverables with influencers. Monitor campaign performance and track ROI, providing insights and making data-driven decisions to optimize future campaigns. Collaborate with the content and social media team to ensure influencer campaigns are aligned with the overall marketing strategy. Stay up-to-date with industry trends, new tools, and platforms to grow our influencer marketing strategy month over month continuously. Analyze results of influencer collaborations and report on the performance metrics to maximize engagement and reach. Work with cross-functional teams to brainstorm new ways to leverage influencers in creative and impactful ways. Qualifications: 1+ years of experience in influencer marketing or a related field. Proven track record of executing successful influencer campaigns with measurable ROI. Strong negotiation and relationship-building skills. Analytical mindset with the ability to make data-driven decisions. Excellent communication skills, both written and verbal. Passion for social media trends and a keen eye for identifying influencer potential. Bachelor's degree in Marketing, Business, or a related field (preferred but not required). Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: Influncer marketing: 2 years (Required) Work Location: In person