Sr. Warehouse Associate - Delhi

As a Warehouse Manager Operations & Quality, you will have the opportunity to take ownership of the quality, compliance, and continuous improvement initiatives at our primary warehouse and 3PL sites. Your role will involve collaborating with QA/RA, Customer Service, and 3PL teams to ensure that every site is audit-ready, processes are lean, and key performance indicators are consistently improving. Your responsibilities will include maintaining Standard Operating Procedures (SOPs), Good Distribution Practices (GDP) standards, temperature-controlled processes, traceability, Non-Conformance Report (NCR) and complaint investigations, as well as regulatory compliance to ensure audit readiness. You will be tasked with mapping current process flows from receiving to dispatch, organizing Kaizen/5S events, implementing SOP updates, and utilizing digital trackers to drive cost savings, improve accuracy, and reduce Turnaround Time (TAT). Additionally, you will be responsible for conducting monthly audits at 3PL sites, tracking Corrective and Preventive Actions (CAPA), monitoring service-level adherence, ensuring Environmental Health and Safety (EHS) compliance, and maintaining alignment with service partners. Managing warehouse Key Performance Indicators (KPIs) such as damage/expiry percentage, First Expired First Out (FEFO) adherence, pick accuracy, and cycle count variance will be a crucial part of your role to facilitate data-driven decision-making. Your role will also involve collaborating cross-functionally on new product launches, addressing temperature excursions, and participating in NCR/complaint investigations to ensure seamless team collaboration. The ideal candidate for this position should have 3-5 years of experience in a similar role and should be proficient in using MS Word, Excel (including V-lookup and pivot tables), and basic data visualization techniques.,