Job
Description
As a Senior Software Analyst in the Human Resources Technology team at Columbia Sportswear, your role will involve the following responsibilities: - Own the configuration and setup of UKG Pro WFM, ensuring alignment with business requirements and compliance standards. - Deliver functional solutions by translating business needs into system configurations, workflows, and integrations that are scalable and supportable. - Enable resilient business systems by including enhancements, patches, and upgrades, ensuring minimal disruption to business operations. - Lead operational delivery of application support, including incident resolution, root cause analysis, and performance tuning. - Perform hands-on testing of system changes, including integration, regression, and functional user testing. - Document and maintain system configurations, process flows, and support procedures to ensure operational continuity and audit readiness. - Collaborate with cross-functional teams to deliver integrated, end-to-end solutions. - Contribute to agile delivery, including backlog grooming, sprint planning, and daily stand-ups, with a focus on delivering high-impact, configuration-driven solutions. - Support data integrity and reporting by ensuring accurate data flows between systems and assisting with data validation and reconciliation processes. As a highly detail-oriented systems analyst with deep experience in application configuration and operational delivery, you will be a strong executor who thrives on solving problems through hands-on system work and cross-functional collaboration. You should also be a clear communicator who can translate business needs into technical configurations and explain system behavior to non-technical stakeholders. Additionally, being a proactive team player who takes ownership of system stability and continuous improvement is essential for this role. Qualifications: - Bachelor's degree in Information Systems, Human Resources, or a related field, or equivalent experience. - 5-8 years of experience in software systems analysis, with a strong focus on UKG WFM Pro system configuration and support. - Proven experience configuring and maintaining UKG WFM Pro in modules such as Timekeeping, Scheduling, Forecasting, Boomi, and Data Hub. - Technical proficiency in UKG WFM Pro configuration and workflow design, service management tools (e.g., ServiceNow, Jira), SQL, API calls, system integrations, data mapping, and troubleshooting across UKG modules. - Familiarity with agile delivery practices and DevOps principles. - Excellent documentation, testing, and communication skills. Please note that this job description provides a general overview of the position's scope and function in the company and is not an exhaustive list of duties and responsibilities.,