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Uniphore
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Sr Staff Software Engineer

Sr Staff Software Engineer

Uniphore

4 - 8 years

11 - 15 Lacs

chennai

Posted:1 week ago| Platform:

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Skills Required

linux software development manager mysql voip cti data structures apache middleware sql python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop creative solutions and write technical designs based on the requirements.

Work closely with peer teams to ensure that applications are written to allow for overall system performance.

Assist in tuning and optimization.

Develop and execute unit tests for product components.

Promote high quality, scalability, and timely completion of projects.

Perform peer code reviews and provide feedback.

Apply the Agile approach to coordinate the development and determine project scope and limitations.

Debug and resolve issues reported in production deployments.

Work with the product management team to discuss application features and develop solutions as per the requirements provided.

Contribute to all phases of the development lifecycle.

Develop well-designed, efficient, secure, and testable code.

Support continuous improvement.

Requirements:

Bachelor s degree in engineering, CS, or equivalent experience

10 + years of professional software development experience in Python and Strong Experience in Frameworks like Apache Airflow , Prefect , PyTorch , TensorFlow and LangChain

Solid understanding of RESTful APIs, microservices, and asynchronous programming ( asyncio , Celery) and gRPC and Websockets

Experience with databases (SQL PostgreSQL/MySQL, NoSQL MongoDB/Redis).

Very good understanding of Data Structures, algorithms, and their applications.

Strong Experience in Docker / Kubernetes / Garden

Design, develop, and maintain CTI applications and integrations for enterprise contact center environments. Experience in building scalable Middleware applications, Web Applications, and Web Services.

Implement integrations between telephony systems (Cisco, Avaya, Genesys, Amazon Connect, Twilio, Five9, NICE InContact, etc.) and CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, etc.) .

Customize IVR flows, agent desktops, and softphone integrations

Work with SIP, WebRTC, and VoIP protocols to ensure seamless voice and omnichannel integration .

Excellent written and verbal communication skills in English

Preferred qualifications:

Experience in Contact Centers Software / Telephony / Communication protocols such as SIP

Working experience in a Linux environment

Experience in Redis/Kafka distributed messaging

Experience in profiling applications

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