Sr. Production Support Engineer

About Cybage:

Founded in 1995, Cybage Software Pvt. Ltd is a technology consulting organization specialized in outsourced product engineering services. As a leader in the Technology and product engineering space, Cybage works with some of the world's best independent software vendors. Our solutions are focused on modern technologies and are enabled by a scientific, data driven system called Decision Mines for Digital Excellence. This unique model de-risks our approach, provides better predictability, and ensures a better value per unit cost for our clients.

An ISO 27001 certified company based in Pune, India that is partnered with more than 200 global software houses of fine repute. The array of services includes Product Engineering (OPD), Enterprise Business Solutions, Value Added Services, and Idea Incubation Services. Cybage specializes in the implementation of the Offshore Development Center (ODC) model.

You will get an opportunity to be a part of a highly skilled talent pool of more than 8000 employees. Apart from Pune, we have our operations hub in GNR and Hyderabad as well and we have also marked our presence in North America, Canada, UK, Europe, Japan, Australia, and Singapore. We provide seamless services and dependable deliveries to our clients from diverse industry verticals such as Media and Entertainment, Travel and Hospitality, Online Retail, Healthcare, SCM and Technology.

JD:

Providing 24x7 application support for web and java based applications

Resolving issues related to applications reported by users

Resolving functionality and performance issues

Working on creating the DB queries

Identify the bugs and report to the development team and apply the workaround

Mandatory skills:

3-5 Years of experience in production support supporting Java applications

Experience in providing support to end users on application related issues

Working knowledge on JAVA(7, 8, 11) and Remote debugging skills

Exposure on java web application development

Working experience on Linux and Shell scripting

Experience on code repository tools

Experience on databases like Oracle, DynamoDB, postgresql

Knowledge on micro services architecture

knowledge on Travel and hospitality domain.

knowledge on Weblogic, tomee, tomcat, activemq, jasper report servers, messaging services

Good to have:

AWS cloud technology

Good to have Jenkins/Devops background.

Good knowledge on configuration management.