Sr. Principal Enterprise Delivery Manager, Migrations

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Why should you apply to this role

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian's largest, most complex customers through their transition into the cloud. As the primary stakeholder, you will act as a reliable strategic advisor and technical consultant to senior customer decision-makers, while also leading the delivery and governance of large-scale Cloud migrations.

You bring both business acumen and technical fluency. You will work closely with customer stakeholders and cross-functional teams-including Sales, Solutions, Support, Product Management, Channel Partners, and Engineering-to help navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning.

This role is ideal for someone who thrives at the intersection of strategy, data, and execution - whether you come from delivery management, DevOps, QA/testing, or engineering. It requires proven expertise in developing and influencing customer cloud strategies and enabling technical adoption of cloud features, including AI. You understand how data moves, systems integrate, and migrations succeed (or fail). You will identify potential challenges and implement effective solutions that guide toward positive outcomes and ultimately lead Atlassian's most strategic customers to Cloud.

Responsibilities

• Migration Strategy:

• Risk Management

• Technical Architecture:

• Trusted Advisor:

• Delivery Excellence:

• Drive Accountability

• Stakeholder Management:

• Escalation Management:

• Team Leadership

  Industry Insight:

• Extensive experience working in or around software delivery - roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead are a plus

• Proven track record leading data migration, systems integrations, or platform transformations.

• Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud.

• Strong understanding of the software development lifecycle (SDLC) - able to connect process, tooling, and delivery outcomes.

• Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions.

• Skilled in negotiating effectively with senior-level decision-makers and c-suite executives.

• Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement.

• At least 15 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers.

• Bachelor's or advanced degree in engineering, computer science, or equivalent professional experience.

Benefits & Perks

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About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.