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Sr. Insurance Associate

1 - 8 years

4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Analyze, validate and process transactions as per Desktop procedures (L3 & L4)
Analyze and research all discrepancies.
Research & Investigate and resolve outstanding items
Determine eligibility and applicable plan provisions while meeting timeliness goals
Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & stateside resources by email
Establish action plans for each file to bring claims to resolution
Utilize internal and external specialty resources to maximize impact on each claim file
Utilize Intellis and ACS (SIR) to update and maintain accurate data record
Use PC programs to increase productivity and performance
Ensure that the assigned targets are met in accordance with SLA and Internal standards
Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
Work as a team member to meet office goals to obtain disability s vision while demonstrating core values and
meeting key measures.
Ensure adherence to established attendance schedules
Close visual acuity - viewing a computer terminal and extensive reading

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Metlife
Metlife

Insurance and Financial Services

New York

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