Job
Description
You will be responsible for managing and coordinating client-centric processes, liaising effectively with multiple internal and external stakeholders to guide activities and troubleshoot challenges. Your role will involve gathering relevant datasets, evaluating for completeness and accuracy, and executing associated operational processes. Additionally, you will be required to perform quality reviews for routine processes, assist in workflow management, and support new product initiatives and re-engineering efforts. It will be your accountability to identify issues, conduct root cause analysis, and recommend and execute viable solutions. Your proactive approach to issue identification and development of strategic solutions for complex issues in line with core competencies and established processes will be crucial. You will need to evaluate the broader impact of executing solutions and provide appropriate escalation when client expectations are at risk or cannot be met, obtaining necessary approvals and alignment from stakeholders and leaders for exception processes. Furthermore, you will provide coordination across various internal and external stakeholders to ensure alignment and readiness for client-facing events, product, and business initiatives. Facilitating cross-functional discussions both internally and externally, offering subject matter expertise, including a comprehensive understanding of upstream and downstream process impacts will be part of your responsibilities. You will also be expected to identify and drive issue resolution, perform daily and periodic processes for data gathering and dissemination, ensuring compliance with established procedures, practices, and policies within service level standards. Your role will involve executing business initiatives, re-engineering efforts, and product initiatives by developing procedures, workflows, and performing user acceptance testing. You will be required to maintain cross-functional expertise and serve as a backup resource to enhance team agility across all supported business operations. Additionally, you will be responsible for the retention of records, work, and other information following established procedures and policies. Key Requirements: - Solid understanding of portfolio accounting/investment operations activities. - Strong written and verbal communication skills. - Ability to recognize financial impacts and respond or escalate appropriately. - Proactive attitude, creativity, and ability to work independently following established policies and procedures. - Proficiency in MS Office tools such as Excel, Word, PowerPoint, and SharePoint. - Effective time management under pressure, meeting deadlines, and managing multiple priorities. - Ability to work with limited guidance and function effectively in a team environment. About Ameriprise India LLP: Ameriprise India LLP has been providing client-based financial solutions for 125 years, helping clients plan and achieve their financial objectives. As a U.S.-based financial planning company headquartered in Minneapolis with a global presence, our focus areas include Asset Management and Advice, Retirement Planning, and Insurance Protection. Join our inclusive and collaborative culture that values your contributions and offers opportunities for career growth. Work alongside talented individuals who share your passion for making a difference, both in the office and the community. If you are talented, driven, and seek to work for an ethical company that cares, Ameriprise India LLP is the place to build a rewarding career. Position Details: - Job Type: Full-time - Working Hours: 4:45 pm - 1:15 am - Business Unit: AWMPO AWMP&S President's Office - Job Family Group: Mutual Fund Operations,