Sr. Associate Manager / Lead, GMQO

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.The purpose of the Associate/Senior Associate/Principal Associate MQO is to support the development and implementation of the strategy for quality systems and activities to support business goals and objectives. This includes execution of quality system deliverables to ensure compliance, quality oversight of business areas to integrate requirements, audit/inspection support and collaboration within quality and Clinical Development.

Primary Responsibilities

Implement and Manage Quality Systems

• Contribute to the development of area specific procedures and required tools, resource documents and supplemental materials, including review and content approval (as assigned) of quality system documents. Ensures the regional and/or affiliate quality system requirements have clear accountabilities, as assigned.
• Recommends new quality system documents or changes to existing quality system documents where applicable.
• Advise on appropriate training for implementation and documentation.
• Provide consultation on the interpretation and practical application of external requirements, standards, and procedures.
• Responsible for deviations, change controls, Notification to Management (NTM), ensuring events are appropriately documented, escalated, and completed.
• Consult on root cause analysis and corrective/preventive actions (CAPA) including review/approval as necessary.
• Provides input into risk assessments, audit planning and/or quality plans based on identified signal/risks/gaps.
• Complete self-inspections and drive improvements that are meaningful and actionable
• Ensure local implementation of the quality systems as necessary.
• Provides support related to external party management (for example, third-party organizations, business alliance partners) as assigned.
  

Provide Quality Oversight for the Clinical Development

business area

• Monitor for compliance to quality system documents. Anticipates gaps and proactively proposes solutions.
• Communicates and escalates to management as appropriate.
• Ensure implementation of regional and/or affiliate Quality Plan(s) as necessary. Monitor progress of actions.
• Provide updates to quality and business owners.
• Seek and implement simplification and process improvement.
• Coordinate quality improvement initiatives.
• Review metrics and trending to improve processes and compliance, as assigned. Compile compliance metrics and maintain metrics process (for example, periodic report metrics).
  

Analyze trends, identify areas of weaknesses/gaps and recommend corrective actions (for example, PRAC assessment reports).
Monitor completion of deviations, change controls, CAPA, audit responses.