Sr Associate IS Analyst

Job Description

What you will do In this vital role you will maximises domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with business collaborators, Data engineers, AI/ML engineers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with the Product Owner and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team. Roles & Responsibilities: Collaborate with System Architects and Product owners to manage business analysis activities, ensuring alignment with engineering and product goals. Monitor, solve, and resolve issues related to case intake and case processing across multiple systems. Work with Product Owners and customers to define scope and value for new developments. Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators. Design, implement, and maintain automated CI/CD pipelines for seamless software integration and deployment. Collaborate with developers to enhance application reliability and scalability. Troubleshoot deployment and infrastructure issues, ensuring high availability. Collaborate with business subject matter experts, testing teams and Product Management to prioritize release scopes and groom the Product backlog. Maintain and ensure the quality of documented user stories/requirements in tools like Jira. Basic Qualifications: Masters degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelors degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Functional Skills: Must-Have Experienced in MuleSoft, Java, J2ee & database programming. Demonstrated expertise in monitoring, troubleshooting, and resolving data and system issues. Proficiency in CI/CD tools (Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps). Hands-on experience with the ITIL framework and methodologies like (Scrum). Knowledge of SDLC process, including requirements, design, testing, data analysis, change control Functional Skills: Good to Have Experience in managing GxP systems and implementing GxP projects. Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Knowledge of cloud technologies such as AWS. Excellent communication skills and the ability to communicate with Product Managers and business collaborators to define scope and value for new developments. Experience of DevOps, Continuous Integration, and Continuous Delivery methodology, and CRM systems Soft Skills: Excellent analytical and troubleshooting skills Able to work under minimal supervision Strong verbal and written communication skills High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Ability to manage multiple priorities successfully Ability to deal with ambiguity and think on their feet Shift Information: This position may require you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.