Sr. AR Caller-Hospital Billing

As an AR Caller in our company, your role involves conducting thorough follow-up on outstanding claims through various channels such as phone, email, eFax, and online portals to ensure timely resolution. You will be responsible for analyzing claim denials, identifying trends, and initiating appeals to recover denied or underpaid claims. Collaboration with internal departments to address/direct billing, coding, and claim submission issues is a key aspect of your responsibilities. It is essential to maintain accurate and detailed documentation of all interactions, actions taken, and account status. Additionally, adherence to strict HIPAA regulations to protect patient confidentiality is crucial. Meeting and exceeding daily productivity and quality metrics as established by the management is expected, along with contributing to process improvement initiatives within the revenue cycle team. Key Responsibilities: - Conduct thorough follow-up on outstanding claims through various channels - Analyze claim denials, identify trends, and initiate appeals - Collaborate with internal departments to address/direct billing, coding, and claim submission issues - Maintain accurate and detailed documentation of all interactions, actions taken, and account status - Adhere to strict HIPAA regulations and protect patient confidentiality - Meet and exceed daily productivity and quality metrics - Contribute to process improvement initiatives within the revenue cycle team Qualifications Required: - Education: Higher Secondary (12th Pass) preferred - Experience: 1 year as an AR caller required The company also offers benefits such as commuter assistance, health insurance, paid time off, and Provident Fund. The work schedule is Monday to Friday on the night shift or US shift, with additional perks including performance bonuses and yearly bonuses. Please note that the work location for this position is in person.,