SQL Developer- Application Support

About the Client: Our client is a leading specialty e-retailer, offering consumer products, vacations, online services, and various other voluntary benefit programs. They are committed to providing quality products and services to their customers. About the Role: As an experienced IT professional with 3 to 6 years of experience, you will be based in Chennai and play a crucial role in analyzing and resolving customer issues. Your responsibilities will include identifying root causes of problems, proposing solutions, and implementing preventative procedures and controls. You will prioritize and resolve application issues, escalating to Level 3 support when necessary. Additionally, you will handle IT tickets and ensure timely completion according to SLAs. Root cause analysis for recurring issues and the implementation of preventive measures will also be part of your duties. You will actively participate in documentation processes and testing during incidents or deployments, including after-hours support when required. Must-Have: - Minimum 6 years of IT experience with expertise in Oracle/SQL Server, including SQL query writing, PL/SQL, and SQL concepts such as procedures, packages, and triggers. - Strong experience in production L3 support in Oracle/Java/Linux environments. - Hands-on experience with Java/J2EE programming, diagnostics, and basic Linux skills. - Technical knowledge of Service-Oriented Architecture, Middleware, Messaging, API, and Application services. If you are excited about this opportunity and feel that your skills align with the requirements mentioned above, we encourage you to share your profile at [email protected] Let's work together to deliver exceptional IT support and drive success for our client.,