Specialist

Required Skills and Competencies

Technical Skills

• Experience 4 to 6 years in IT services with at least 3 years in
• IT Service Automation Orchestration ScriptingProcess Assessment
• DevOps Build and Release Automation continuous integration and deployment using configuration tools
• Integrating various tools
• Scripting Languages Proficient in at least two such as Python PowerShell VBScript Shell Script and Perl Preference is Python
• Orchestrators Working knowledge in at least two such as ServiceNow MS System Center Orchestrator HP OO BMC Atrium Orchestrator
• Automation Configuration Management Experience using tools like Ansible Puppet Chef or any equivalent tool
• Release Tools Experience with Jenkins Docker Terraform Maven GIT and artifact repositories
• Knowledge in one or more such as Java NET JEEE
• Database Technologies Working knowledge of MSSQL MySQL Oracle
• Code Validation Tools Handson experience with SonarQube
• RPA Tools Experience with Automation AnywhereUI Path good to have skills
• GenAI Tools Work experience on any GenAI tools for code development or Automation solution preferred

Process Skills

• Conversant with typical software development processes and methodologies
• Knowledge in one or more system administrative activities like monitoring service requests incident management change managementmaintenance
• Very good understanding of compliance perspectives related to code or automation use cases development
• Excellent communication skills both verbal and written
• Experience in training grooming people
• Ability to work both independently and effectively as part of a team
• Commitment to high professional ethical standards in a diverse workplace

RolesResponsibilities

• Assessing customer infrastructure support to identify gaps and prepare process improvement plans and solutions
• Designing and building toolssystems to automate daily operational activities to improve client and developer experience
• Creating a repository of workflows run books rulesconfigurations
• Building a methodology by leveraging DevOps best practices of reusability increasing productivity and optimizing the use of existing resources
• Working on incremental code testing and deployment including code vulnerability validation
• Designing and developing point solutions to meet business needs
• Evaluating a variety of opensource technologies and tools for the best solution
• Creating a repository of plugins for various IT applications and tools
• Working with multiple orchestrators to create workflows
• Working with multiple scripting languages to create integration tasks
• Validating the success matrix of executed automation and knowledge to validate ROI
• Undertaking designated skill knowledge development of the organization including training NextLevel team members.